Commercial Spaces Testimonials

Exmoor Zoo

We have used the infra-red heating company for a number of years to supply clean efficient long wave radiation heat for both our livestock & personnel here at Exmoor Zoo. The more recent ceiling mounted “Lux” models are extremely useful and energy efficient for us in livestock situations where we do not wish any contact with terrestrial animals. In contrast, the ceiling mounted metal infrared heating panels we have safely been able to use with our primates and birds as they are mounted sufficiently close to the surface to prevent any detrimental animal contact with the heating unit. The moorland of Exmoor is subject to strong winds which can enter dwellings and the use of infrared longwave radiation is not so easily dispersed like convectional heat which tends to rise and be lost. The emission waves also enable us to select their angles and determine the heating points within the dwellings. Animals can then rest at a selected position and gently and naturally warm up even if air movement is occurring inside their living quarters.
We have for these reasons chosen and selected ceiling mounted metal infrared heating panels for our staff room which forever has doors and windows being opened. We also used this for our front reception area at admissions for the front of house staff who are subject to doors being opened by customers and the winds of Exmoor dispersing heat. Infrared heating helps overcome this problem of convectional dispersion.
All the products we have ordered on their website have been dispatched securely, arrived undamaged and within the arranged time limits.

Danny Reynolds
Co-partner Exmoor Zoo

Infrared Heater For Tortoise

Just wanted to say how delighted we are with the infrared radiant panel purchased from your company. We bought the 500w 'Max' panel which is a slimline panel which we've had installed in our tortoise house which is inside a shed. The nights are cold and our giant tortoise needs to be kept at 26 degrees c ambient and this, connected to a thermostat, is perfect. It warms him and his enclosure but switches off when it exceeds 26 degrees. We have it mounted on the wall of his night box at an angle so it directs heat over him. You could mount on the ceiling too. The actual panel is only 80cm by 12cm so unobtrusive in a small space. My Sulcata tortoise is very happy with the heat and has started eating and moving more (he's a non-hibernating breed). Dale ensured I received the product within 2 days and provided all the advice I needed to help me decide which purchase to make. The product was well packaged and the instructions simple for my electrician to install. I am very happy with the product and the service we received.

Energy Evolution Limited

Just a quick testimony to you with regards to the infrared heating company's brilliant heating panels.
We have purchased from you numerous times and have always found our initial conversation regarding what exactly we are looking for to be helpful, informative, both for us and our customers, after we have established the correct products and accessories required the ordering procedure is again really simple and delivery has always been when requested on time and with no mistakes! This is always one of the most important parts of the process for us as we use a third party installation team and if incorrect or late delivery means it costs us money!
If we do have any issues with delivery or the actual product then it's always dealt with happily and efficiently.
What is always extremely helpful is the ease of installation and the guidance available to my installation teams if required thank you for that.
We installed 10 panels for a recent job where we were also installing LED and EV all for the same client so a big job and just like to say you guys were spot on when we had an issue with regards to where exactly we could fit the thermostats for the the most efficient readings. I have included some images of a very good installation and more importantly a very happy client.
I genuinely can't recommend you guys enough and will 100% be using you in the future, even though we have other manufacturers/suppliers much closer to us.
Thank you once again.

Kind regards
Gary Lorimer
Director
Energy evolution limited

Victory Martial Arts

We love the infrared heaters They manage to heat in a very cost effective way a large open space in our welcome area and our conference room
They are so much easier to use than our previous space heaters ,plus they are streamlined and don't detract from the look of the area.
Cost effective ,silent and attractive heaters that do their job perfectly.One of the best buys we have made in terms of reducing costs and heating the areas needed.I would highly recommend these heaters and this company, very professional and great customer care.

Mr G Mckibben
Victory Martial Arts

Tile Heaters

During lockdown we temporarily moved to our stables in order to have some space and keep an eye on our animals properly. During the day it was fine but the evenings got quite chilly, quite quickly so we decided to look for an ethical and cheap source of heating. We looked at various heaters and having heard about infra-red heaters decided to start off with a small type to see if it worked or not.
When it arrived (very promptly) we were surprised by how small it was but installed it anyway. The heater came with all the fittings and was easy to wire into a plug although we decided to fit it into the lighting circuit and gave it its own switch.
When we turned it on we waited a few minutes and it began to warm up quite nicely. Very soon we were amazed at how much heat it gave out, the thing is, it's not like heat off a radiator, it's like sitting in the sun but without the brightness. The heater is only 180mm * 800mm and about 10mm thick, very lightweight and gives out an amazing amount of heat for such a small thing. The really odd thing with it, is that it doesn't burn if you touch it.
We will never go back to radiators now and although we have just the one in the barn we have since bought panel heaters to fit in the suspended ceiling at the office. These too are great particularly as the front door is often open letting cold air in, but as the heaters heat the object in line of their rays as opposed to the air itself our reception staff still feel the benefit.
It's an amazing piece of technology and I would recommend it to anyone.
My only words of caution would be to place the heaters where you will be in line with them and don't go for cheaper brands, we bought a couple of larger heaters from elsewhere and were very disappointed.

Warmest Regards
Chris Fleet

Heaters for Office

The performance of the units exceed our own and clients expectations, so much so our client is now looking to get these units in other parts of their offices. Fitting was very easy, no different from fitting a normal ceiling tile and can be wired however required.

Kristopher Bunnage
Electrician

Cafe "Twist" in Plymouth

In our first winter open we were looking for a cost-effective way to keep our cafe cosy. We have no gas in the building, so needed an electrical option, and time was of the essence. We're so pleased we came across The Infrared Heater Company. They provided a professional, thorough and personal service. They chatted through all our requirements and really got an understanding for what we needed. The heaters arrived quickly and we were toasty warm before we knew it! We have 2 x 1300W heaters to heat the downstairs space, which is approximately 90 metres square. The heaters are located over the customer seating area and blend in with the surroundings well. Upstairs was slightly more complicated - the ceilings are high and the building is very badly insulated. We went with 2 x 2000W industrial heaters. They work fantastically in the space. We've kept our customers warm through a cold winter, and the increase in our electric bill was nowhere near what we feared. We wouldn't hesitate to recommend The Infrared Heater Company.

Heaters for the Shop

We are situated in a very old pre 1900 Co-op building, there is no gas supply. Previously we struggled to heat the space using plug in electric heaters and oil filled radiators, these were unsafe for small children not to mention the huge electricity bills. In October 2016 I came across the infrared heating company while researching on the internet (probably wearing gloves and a scarf) I spoke with them at length on the phone for advice on my unique situation. The help I received was second to none, I am hoping to install more heaters in the future.

The building is enormous so we just bought what we could back in 2016. The heaters we have are 8x1300w Lux heaters and 2x 2000w commercial heaters. Being ceiling mounted takes away any risk of children burning them selves while dancing. We have them in most rooms attached to a room thermostat. We have found them extremely reliable and economical. I would recommend to anyone with any size property. We use them in small spaces as well as the vast space of the dance studios. Would recommend the company and the products I haven’t found better value anywhere.


Castlebay Bar on the Island of Barra

When I completely renovated the Castlebay Bar on the island of Barra in the Outer Hebrides, I needed a new smart heating system which would be effective as well as cost-efficient. I did some research on the internet and found the Infrared Heater Company. After a discussion with Dale, I ordered 3 Thermoglass ceiling panels (1300 watt) which are completely see-through, plus programmable thermostat. They were delivered promptly and were soon installed. They work brilliantly and we have received many compliments from our clientele. Barra can be cold when the wind is blowing and our Bar is now a warm refuge from the weather outside! People have also commented favourably on the attractive appearance of the plain glass panels. The photo only shows one of the panels - it is impossible to get a shot showing all 3.

Terry Mackay, owner

Core Electrical Services Ltd

We are an electrical contractor specializing in motorcycle showroom installations. One of our recent installs included a requirement to fit out the workshops. Ordinarily these would be heated using a large gas heater such as a combat heater or similar but due to the lower ceiling height at this site an alternative had to be considered. Part of the problem with a garage is that the roller shutter door is often open to allow the bikes to be wheeled in and out, which means trying to keep the air temperature constant is quite difficult. After looking into the options available we decided to install Far “LUX” 800W infra red heating panels, ceiling hung on the chain suspension kit that comes with them. The heaters where positioned in between the bike ramps, above the work benches to optimize coverage where the mechanics would be most of the time. These heaters proved to be the ideal solution, giving great coverage and the feeling of standing in invisible sunshine. They look good too, blending in with the lighting scheme and have the added obvious benefit of being completely silent. We have a similar installation to do later this year and will definitely be using these heaters again.

Kind Regards
Mike Wordsworth
Core Electrical Services Ltd

Activewear Group

I recently purchased 4 x Commercial PRO Glow space heaters with 1 x room thermostat 701 and 3x radio frequency room thermostats.
We have never been exposed to infrared heating before so wasn’t quite sure what to expect but I was more than pleasantly surprised.
As you can see from the attached pictures we have used three positioned directly over our work stations and the fourth heating up our newly built office. We used qualified electricians to install the heaters and they have been put on their own RCD’s within the fuse box. Although we had initial trouble “pairing” the thermostats we were sent a “youtube” clip explaining how to do this and within seconds it became very obvious what we were doing wrong and it worked straight away. Our ceiling is 3500mm in height and we were advised to have them hanging 900mm from the ceiling our electrician wanted to install at 300mm we compromised at 600mm with the option to shorten or lengthen but having used them daily now for two months we are really happy at 600mm. I feel qualified in writing about our experience because we used these heaters extensively when the weather was minus 8 degrees outside and I have not heard one complaint about it being too cold, not one! Personally, I have to take my jacket and jumper off to remain comfortable when I work under them. I would describe the heat that these heaters provide as a subtle heat as opposed to a direct fan like heat and having the room thermostats set keeps the whole place nicely warmed in the most economical way, we really couldn’t be happier.

Steve Frost
Business Developer

Ash & Co Workshops

I have two workshops that are both drafty and we were spending a fortune on conventional heating systems. We installed air conditioning in one workshop which costs around £350 per month in the winter months to keep the workshop warm enough to survive. We often have to add to that with gas bottle heaters too. So, when we took over our new workshop, a friend recommended FAR Infrared heating and we started to look into it. I looked at a few companies and phoned them up for advice. The one with the best advice and service, was the Infra Red Heater Co who told me everything I needed to know. So I ordered three of the larger heaters for the workshop. The install was simple and we wired in the thermostat and two heaters in no time. I had actually bought three but in the end we decided to only install two of them as they were so effective. Honestly, I think these heaters are brilliant. They are warm in no time and if you're standing underneath them within the range, it's toastie warm. We don't even have them on for that long as they're so good. Recently we installed a paint booth into the new workshop so we've raised one of the heaters up out of the way as we just don't need it. We plan to remove that one and install four of them into our main workshop now and just forget the aircon system altogether. It's just so good for a drafty environment compared to other heaters. It's the best purchase I've made this year. So if you're considering what to do for a new type of heating system, then I hope this review is useful. I can recommend the system and the company that sold it to me with no hesitation at all.

Thanks Dale and team!
Jonty Ashworth - Ash & Co Workshops.

Mecoco - Social Enterprise

Mecoco is a social enterprise making candles, and working with disabled adults and young people in a manufacturing environment. As many of our colleagues are wheelchair users and sitting still for prolonged periods, keeping warm was a priority for us when we were planning how to heat our new workshop. Being a non-profit organisation cost was important. Working with some people who are noise sensitive meant that noisy heaters were also not an option.
Then we came across IR heaters, and more importantly the Infrared Heater Company.
It is one thing to find a solution that sounds like it fits the bill. It is another thing to then be able to communicate quickly, reliably and professionally with someone about our needs. The company have been a pleasure to deal with and we are so pleased with the heaters. They were easy to install and, as we now also have them on remote sockets, we can turn them on first thing in the morning and the workshop is toasty warm for when we arrive for work.

www.mecoco.org

Smalley Sparkenhoe Display Ltd

We are a display manufacturing company in Leicestershire, over the past few years we have struggled to heat out Spray shop as all the heat is dragged out by the air filters. We heard about a new technology of infrared heaters that heat the object not the air. After trawling the internet, we came across The Infrared Heater Company, I rang for advice and Dale explained fully how the system could work for us, which heaters we would require for the area and how many. When we received the heaters I again contacted the company for advice with installation. I cannot fault the customer service from start to finish, the heaters are working perfectly for our business, they are relatively inexpensive to buy and run. We are now considering heating the rest of our factory with this technology and will definitely come back to The Infrared Heater Company for their services.

Michelle Smalley
Sparkenhoe Display Ltd

Barbour & Sons Ltd

We are a clothing manufacturer and supplier so business is quite varied from factory’s to offices. warehouses and stores The attached pictures show one of the dispatch offices which is located in our main warehouse. This is manned by desk based staff who found the warehouse temperature too low as the don’t move around. The issue we had was the ceiling was very high and if we fitted conventional heating most of the heat would be lost in the void above unless a suspended ceiling was fitted.
We fitted 1 x 4000k heater which is the largest you that you supply. The staff were very sceptical of the infrared heater however once it was fitted it transformed the working temperature in the room and the staff were very happy indeed. The heater was a great price for the size of the room and also saved money on a suspended ceiling, this was an excellent answer to our heating problems. Our second install was in a completely different environment (unfortunately I cannot supply pictures as we are currently on lock down) This install solved a completely different type of issue. The problem I had was that the area is shared by two different departments. One set of staff work over a heated table all day so the always find the area too hot. The other staff work on inspection and input and always found the area too cold. I had fitted 2 x 2000k heaters above the inspection staff which allowed us to keep the main at quite a low temperature. This product was perfect and stopped all complaints from both sets of staff. I would highly recommend these products, they heat the person rather than the area and they save a lot of energy compared to conventional heaters.

Leeds wood Recycling

Leeds wood recycling is a social enterprise which diverts wood waste from landfill, giving long term unemployed people opportunities to access free training and volunteer opportunities. We have been running for one year and it’s been very cold! Being a start-up we didn’t have enough money in our first year to buy any heating. Our premises is a large warehouse with zero insulation, and a lot of timber around, so were initially unsure what the safest and most cost-effective way to heat the space was. Dale at The Infra red heater company was super friendly on the phone and advised us to use the Ceiling Mounted Panel Heaters, it’s something I hadn’t really heard of before but is a product that matches our needs exactly. The service was great, with speedy delivery and our retail and workshop team are so happy with the results. You’ll notice that our volunteer is even wearing a t shirt in the photo. In November! The heaters are safe, warm and cost-effective. We thoroughly recommend them!

Community Space in Edinburgh

I set up a coworking and community space in an old warehouse near the sea in Edinburgh. After trying radiators and electric heaters, I needed a solution for our members sitting at desks and participating in mat classes. The infrared heaters have been a great solution for both our coworking space and our workshop space. They are super effective and easy to install and operate.

Dani Trudeau of Tribe Porty

Heaters for Workshop

I first came across the heating panels when I visited my archives friend for New Year earlier this year. He had just competed a brick and glass conservatory and I was amazed that it was heated entirely by two clear 600W infrared panels connected to a timed thermostat supplied by your company. So impressed, upon my return home I ordered 4 of the 400w opaque heaters for my workshop where I am renovating my classic jeep. I sized the workshop using your table which worked out perfectly and attached then to the ceiling timbers as per the attached picture. I set the thermostat to 18deg C which was maintained throughout Jan Feb without any problem. Since then I have installed 3 of the clear 600w heaters in my holiday chalet, two on the living area and one in the bedroom. The place is now so cosy with a wonderful feel and the saving in propane will easily pay for the units. Unfortunately I don’t have any picture and can’t return there for a while. Finally I would add that the fitting of the units and thermostat is very well explained in the attached literature and straight forward for any diy person and the running cost is minimal compared to other conventional type heaters. I am very pleased and impressed with the technology and so glad I came across them.
Thanks Dale for your assistance.

Best regards
Peter Gregory.