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PLEASE CALL ON +44(0)1204588454 OR Email: info@infraredcompany.com
PLEASE CALL ON +44(0)1204588454 OR Email: info@infraredcompany.com

Testimonials: Homes - Living Areas

Home in Grantham

We had a lot of problems with the gas central heating in the house we recently moved to and after many callouts from engineers it was the case that the narrow piping was the problem. We did not want the disruption and mess of pulling up floorboards and channeling out walls, so we looked into alternative heating systems that are also energy efficient and look good. After a lot of research, we discovered the The Infra red heater Co Ltd. and had a call with them to talk through the options and prices for different sizes. Once we received the heaters, bearing in mind we only had 3 working radiators in a 3-storey town house which was freezing cold inside at this point, we were very pleased with the design of them and once they got up to temperature, they were really effective and heated the spaces really well and evenly, much more so than standard radiators. The heat feels more natural and as you walk past you can feel the warmth as they heat the floor around them too. Overall, we are really pleased with the radiators, and they look stylish in gloss white and take less space compared with radiators, and more importantly with increasing energy prices they are cheaper to run than traditional free-standing electric radiators. The service and delivery were really good too and we have been recommending the heaters to our neighbours in our road who are also having the same piping problems and they were really impressed with them.


Mirror Heater for the Bathroom.

"I had a heater installed in my small, cold en-suite. What an amazing difference! The bathroom looks much bigger and is now so warm. I call it my "magic mirror". It looks great and is the best thing I've bought in years. Very easy to set timer and quick to install. Excellent value! Highly recommended!"


Home in Guildford

We have two infrared heaters in our house. We initially bought a mirror panel to 'test' this new technology we stumbled upon. It sounded too good to be true. But I must admit we have been pleasently surprised- we installed it in the dining area. The warmth from it is amazing. It really does feel like the sun! We were having mould and damp issues, due to the area we live in, and the panels have helped reduce that. After seeing its benefit, we bought a plain white panel for the main bedroom. It works so well in the bedroom as it's smaller and the warm is lovely. The service we received from the infrared heater company has been amazing. They took so much time to speak us through all the different types of panels and answer all our questions... And we had a lot! I would highly recommend them. We would also recommend you buy a thermostat with it as that really helps you to gauge the temperature in the room and adjust as need be. The only thing we would like is a function to turn it on for just an hour at a time. Otherwise we have been happy with both buys. 


Home in Worsham, Witney

In November 2021, I decided to replace my old inefficient heaters with new wall mounted glass panel infrared heaters. After perusing a few websites, I chose the heaters from the Infrared Heating Company as they looked aesthetically beautiful.

As the technology is quite new, I contacted the company who were very helpful in answering all my questions regarding the correct placement and size required.

I am a fine artist and designer and live in an old converted Waterworks building.

It was suggested that I instal two large panels to heat an open plan living area as well as two smaller ones for the bedrooms.

I am delighted with my purchase as the heaters have discreetly blended into the aesthetics of the rooms and more importantly have saved a significant amount on electricity bills. I have also noticed that my dust allergy has disappeared.

The type of heat generated from the heaters mounted high on the walls is very pleasing as the heat spreads around the room and is not only generated in a restricted direction as my old heaters did.

I can highly recommend these beautiful unobtrusive highly efficient glass panel heaters.

Fiona

Cotswolds UK.


Home in Southampton.

"I purchased the large glass mirror infrared heater and we love it. We looked into infrared heaters as I had suffered mould toxicity and was told infrared would help, the mould was in our bedroom hidden behind the bed and we needed to keep our room warmer to stop the mould coming back so an infrared heater would kill two birds with one stone.

We are extremely happy with our heater, it looks great and the heat that comes from it is so nice. It feels like having the sun shining on your face. We bought the plug in thermostat so we will be able to keep our room at a lovely temperature. We have a radiator but my husband will not let me have it on as it gives him a blocked nose as the heat dries out the air. The infrared heater is not the same, it has the goodness of the sun without the UV. I really recommend them, this company have been great too with very fast delivery and choice of products and design. "

Kind regards

Carol Moreton"


Home in High Wycombe

Having tried several heating methods, storage heaters, convection heaters, panel heaters nothing seemed to produce the heat we wanted as economically as the infrared heaters. We did our homework and decided to buy four to try them out as the company offered a discount if you purchased four. We are glad we did especially with the 54% rise in energy costs due in April.

The heat is exactly like the warmth from the sun and it warms up the surrounding objects as well. We especially like how controllable it is. You can programme it for set times but we just use the temperature dial to regulate it. We turn it down before bed so it only comes on if it’s really cold just to take the edge off.

We are so pleased with the results that we are looking to get them installed in the rest of the house. We haven’t had our latest quarterly bill yet so we have yet to compare but we are confident it’s going to be significantly lower than last years winter period.

They are very easy to install and my son is an electrician so he installed them for free. Bonus. The company was very easy to deal with and helped us when we had a bit of a problem working out the thermostat controls. They have videos that talk you through the procedures but are on hand to help at any time.

We purchased the Thermo glass max white ceiling panels 1200W x 2 , 900W and a 700W. They have a calculator which you just put in the room dimensions and it tells you what you would need. The experience was very easy and straightforward.


Heaters for Garden Room

"Garden Room Installation

I bought 2 x Pion 700W Thermo Glass Crystal transparent panels to heat a garden room of approx 3m x 2.5m x 2.25m, plus a "Netmostat N-1" thermostat for added control.

Before purchase, the helpful guys at the Infrared Heating Company advised that, for a room of this size (with concrete base and single-skin wooden walls), depending on usage I might be OK with a 1kW panel, but that 1.4kW would certainly be enough. Given the layout and roof beam structure, I decided to go with the 2x700W arrangement, which fitted well. The previous owners had used this as a "home office" but our usage is expected to be more occasional, albeit we want to ensure that the room remains dry and frost-protected. Hence the addition of a thermostat. NB if you just want to use these panels "on demand", then a simple mains connection with a switch will suffice. I decided to cannibalise the existing light fitting power supply and connected the panels in parallel, which works well. (I'll fit separate new lighting in due course...)

In use the panels are very good. They take a few minutes to warm up fully (and perhaps even longer to cool down when switched off) but in operation they are very effective and provide good heating throughout the room. The appearance is also elegant and discreet. Obviously one needs the headroom such that there is no risk of touching them when hot, but the cables provided allow a lot of flexibility in the mounting, and they feel *very* secure. The power cables could be longer - they also come with some rather neat cable connectors but given that I was hanging them quite high, I was hoping to wire both panels straight into the light socket, which worked with one but I needed the connector for the second; 

The Netmostat (and accompanying iPhone App) were more tricky to set up and, frankly, not as functional as expected. We have a HIVE system for the main house and the Netmostat would be a poor comparison if this were our main system. However, for this relatively simple setup, it suffices. I have a simple one-timezone approach which is set to keep the room above 10 degrees at all times (in order that we can over-winter plants and prevent damp and frost). When actually in the room and in need of more, I switch it to manual and select a target temperature in the 20s - and then back to programme control when I leave. There is a third "eco" mode which I never use. The whole thing is "downstream" of what used to be the light switch, so the latter now acts as a master "off switch" should I need it. The impression given is that the App provides much more control than the device itself, but I didn't find this - hopefully the App will get better over time.

 However, with a Netmostat ID and appropriate configuration, I can now monitor the room temperature from anywhere with the iPhone App, and turn the system on and off. I could change the temperature also but I don't need that. So it's "OK".


Home in Derby

Service was excellent, asked for and got a small discount,bought 5 heaters of different types and power, a picture one,a black one, a basic white one with vents and a roll up hanging one with picture and another smaller white one. 

    All well packaged and protected,quick delivery and with plugs although we wired them into switches. All work well. 

    The roll up one will also heat the well behind so best hanging away from wall. The basic white one with vents at top is the best and does an excellent job with quick warming. 

    All of them are economical and thin and unobtrusive so good for hallways. Easy to fit and also come with optional wheels. Easy non fiddly controls or complicated working out power reqd. 

    Will buy again.


Home in FAKENHAM, NORFOLK.

I first heard of infrared Heating when speaking to my Solar Heating Panel supplier - and he said it is marvelous - so I Googled the system and came across The infrared Heating Company.

I could just say — «and the rest is history» — but l will expand……. I looked at a few sites that sell infrared heating panels - but the one that stood out for me was The infrared Heating Company - so after a reasonable amount of research and inquiries - I decided it was the system for me.

I believe that a lot of people have just one or two panels for additional heating where required and of course, the panels are well suited to that - but I wanted to have a complete central heating system and get rid of the radiators.

An electrician friend said - why not have just one to see if you like it - but t said no - my mind is made up to have a complete conversion.

Well my new system has been in a few weeks and of course, we are in quite a testing cold spell - sufficient for me to judge the performance and I am delighted to say it is really good - and as it is a heat akin to sunshine - without the harmful rays of course - it is really pleasant. My accommodation does include a fully windowed garden room and the infrared Panet heats it perfectly.

The infrared Heating Company was lovely to deal with - having patience with all my many queries and. amendments to design - so that they were sure that I would be happy with the final choice of size and style.

The electricians that installed the system for me hard-wired all units into the loft of my bungalow and wired down to isolation switches in my hall cupboard - one switch for each panel - so that t have total control of the needs for each season - that is - say in autumn if it turns a bit chilly when you sit down for a bit of TV - just one unit where you are can be switched on for a little bit of comfort - perfect and you are only using the wattage of that one planet.

I cannot recommend this system highly enough - quite economical to buy and it is possible to install yourself - but if not just get a couple of electricians to quote.

Strangely not many people have heard of this system - including electricians - but from my experience so far it is a winner all round - neat and tidy clear glass panels hang from the ceiling - no dust space taking radiators - furniture can be arranged better and if - tike me - you are All-Electric it is more economical to run than other systems and I think actually with the hike in gas and oil prices it will probably contend well with the other fuels.

Of course The infrared. Heating Company does offer a full range and, there are wall-hung panel heaters - free standing plug-in heaters - all sorts - take a look at the infrared Heating Company's website and see the range for yourself.

I love the system I have - for so many reasons and let's not forget the big one ... how green am I ? !!

Hats off to The infrared Heating Company and many thanks for a very pleasant buying experience.

Diana G — Norfolk. 


Home in Andover

I first became aware of IR radiator in the TV programme Grand Design. So on a visit to the NSBC in Swindon, when I was collecting information and ideas with my forthcoming double storey extension, I made sure I looked at available IR radiator there.

My first impression was that it's a brilliant idea. I read up on more information about IR radiators on the internet, as well as other heating methods available to home owner like me.

I knew gas boiler will be on the way out, but it wouldn't be economical for me to rip it out (it's only 3 years old) and start again for the whole house. So I looked at way of deversivise from the gas boiler.

Originally I was going to go IR radiators in all areas of the extension, but was told by an estate agent that when I come to sell the house, not all buyers will like non-gas heating, so I hedge my bet and go with a mixture of gas, IR and underfloor heating.

In the new extension ground floor, I have underfloor heating. In part of the old house (but renovated) I ripped out the gas radiators and installed ceiling mounted IR radiator connected via a thermostat to control the temperature.

In the upstairs master bedroom its a mixture of gas central heating plus supplementary IR radiators. One close to the bed and one in the bathroom. These 2 are controlled by pull cords so they can be on/off independently as we wish, as the name suggests, their main function is to supplement the heating if needs arise.

After one winter using the IR radiators, our experiences are very positive. The one controlled via a thermostat works well, it comes on when it gets too cold, the warmth it gives is very gentle, no dryness as with a gas central heating or burnt smell from an electric heater. They say heat is pretty much spontaneous, but my experience would suggest 5 mins or so for the warmth to make any difference. However, the biggest plus is the one in the bedroom and the bathroom.

Say when the central heating has stopped, and we are still up in the bedroom, if it starts to get cold, we simply pull the pull cord and switch on the one near the bed and the whole area stays very toasty. The biggest bonus is the one in the bathroom, we all know that even with the central heating on, the bathroom can feel a bit cold coming out of the shower or bath, we simply switch on the one in the bathroom 5 mins before we have shower or bathroom, and every surface is lovely and warm.

Running costs wise, they are very good too. The one in the bedroom and bathroom are only 600w, so even with it on for the hour will only cost about 10p. The one downstairs is 900w, cost would be about 14p for the hour, since its control by a thermostat, it come on and off on it's own and in practice will cost less than that.

If you add a battery powered by solar panels and the IR radiators will pretty much run cost free.


Home in Cork city

"I have a badly placed gas central heating radiator in my living room which never heats up one end of the room.

 I ordered a picture heater from Infra Red Heaters very informative web site on Aug 31st. It arrived promptly and I had it up and working on my living room wall in about 30mins. I usually set temp to 30 and then adjust it down to 21 as the room heats up, it's a lovely comfortable heat. When the colder weather arrives I'm confident my heater will deal with it.

I have recommended Infra Red Heaters to my family & friends and explained to them the benefits of infrared heat." 


Appartment in Girvan, Scotland.

For two flats, with the intention of renting these out, I bought four 1000Kw heaters and one 800 W heater with four manual programmable thermostats. This followed research into the most economical forms of electric heating to run, with the idea of a happy tenant likely to stay there longer and look after the place better.

Those from “The Infrared Heater Company” were the lowest priced ones I found, and they came with free next day delivery.

Firstly, in trying to heat one room, as an example, where regular heating requirement was quoted as being between 3kw and over 5kw, depending on which company advised on this, with infrared heating, this came up as under 1.4 kw. As it is a big room, I bought two 1 kW heaters to make sure it was well heated. They were only around £20 each more expensive than two 800W ones, the next most likely I’d have bought. The other rooms were all heated with 1 kw heaters, and a single 800 W heater.

While I could possibly have installed them myself, I opted to get an electrician to install them for professionalism and speed – took ten hours to install five heaters with four thermostats in four rooms.

Once installed, I found them to be effective at heating the rooms within a minute or two, possibly a wee bit longer for the far corners but nothing concerning.

But to come to the best part - the feel of the infrared radiance on the skin and muscles felt to me, really great - akin to sitting in direct sunlight, without concerns about sunburn or similar; I found skin and muscle to feel far more comfortable and relaxing than regular air heating. All the good parts maybe of sitting on a sunbed without worries about skin complaints

In all, they are very effective heaters, they feel great and in “The Infrared Heater Company”, possibly the cheapest on the market.


Home in London

The controls takes time to master and if i have any criticism its the instructions need to be re written in plain English rather than a google translate from German. but the heater is fab. i can now heat my art out !

Jeffrey Cohen

Senior Associate

Head of Wealth and Succession Planning team.

I live in an old pre 1900 house. 

Its always been difficult to heat. During lockdown i was working from home. to have the whole central heating system in the freezing winter on all day was not an option. So i looked around for something for an individual which was economical and could be on for very long period of time ie all day.i came across infrared heaters. It sounded a novel idea and thought would try it. I chose a lovely golden sunset scene to go with the fireplace surround. 

The heating system worked beautifully. For the first time i actually felt comfortably warm. Its just remarkable.

  The picture panel is so good i am now thinking of buying more for the other rooms. They warm and enhance a place. Even in summer they adorn a room because of the picture. far better than radiators which we try to hide this can ve the focus of a room and its functional. If you are looking to buy one make sure you chose the correct size for the room and position for maximum effect .


Home in Durham

"We have just recently built an extension on our home and we were looking at different heating systems as I want to slowly remove the use of gas from my home and didn’t want to take up wall space from radiators.

One of my family members works in renewable energy and energy saving he mentioned Infrared heating and explained into detail about how they work and how much more efficient they are compared to other heating methods. I searched for infrared heating and came across a few company’s but with just one phone call with infrared heating company my mind was set from purchasing from them. The knowledge and information received was top notch very friendly and told me exactly the same as my family member told me about infrared. There is a large selection of panels available from these. I purchased 4 panels of the thermo max glass with heato9 thermostat. These do not disappoint the heat these give off is very comfortable. I am now on renovating another room in the house and will be buying more from the infrared heating company.

Thank you

John Croft"


Holiday Chalet

"As part of our holiday chalet refurbishment it has been necessary to source neat, efficient, space saving heating. It did not take me long to come across the Infrared Company and view their extensive product range.

I was able to quickly establish that these relatively new to the market heating systems would be ideal for the application needed in our case.

Being a small, 2 bedroom, open plan living area chalet on the Suffolk Coast we required both efficiency and flexibility of usage. The fact that in our case, the heathers are ceiling mounted is absolutely 100% a bonus to the small areas we need to heat total wall space to site our furniture.

Just 2 phone calls were necessary to ascertain the product most suited to our chalet giving me entire confidence to place my order. As the product was completely new to our electrician, Dale spoke to him to confirm to him a few technical details.

I placed my order in accordance with the advice given for the exact units we would need to suit our room sizes and within 48 hours I had taken delivery of the units. To the amazement of our electrician and builders team. They were not used to such an efficient and swift service in the provision of heating units for a project.

I did smile to myself each time I heard the sceptical words of the traditional building team when discussing my fabulous new Infrared Company heaters. They soon ate their words with a large dose of relish! No longer the chilly cold work space for my team. They were toastie warm and extremely impressed with the tiny ceiling mounted heaters keeping them warm while finishing off the project of renovating my chalet.

I have had a few folk trying to pop their heads in the door to take a look - but of course, they will have to wait! I placed a large 'We are in Lockdown' notice on the door. But I'm proud that my new Infrared Company heaters are 'pulling a crowd'.

So, 2 weeks into living at the chalet, we are absolutely thrilled and find the heaters to be more than we hoped for in terms of appearance, design, and efficiency. We opted for the remote control thermostats although we haven't had cause to use them remotely as yet.

The back up and support has been second to none and left me in no doubt that choosing a new innovative product was sensible, wise and safe.

We have a property in Spain also and I shall definitely be looking at taking units there. The winters are cold and these Infrared Company heaters will be the perfect heating form for our rural property. I shall be able to control the heating from afar if necessary eliminating possible damp in the house as well as keeping us warm when we visit during the cooler months.

Infrared Company have been easy to deal with and I would highly recommend Dale and his team. They can provide a heating solution so flexible and contemporary to suits most needs."

Katharine Bizzey


Home in Truro 

    I am delighted with the infra-red heaters that I received from your company. They have been installed in the annexe of our house as it was not connected to our central heating system and I am thinking of installing them in the house as well instead of fossil fuel central heating. They are particularly economical because of the smart thermostat controls that I can programme to fit in with the times I want to use the annexe which is mainly during the day. I have two 800w ceiling heaters - one in the sitting room area and one in the craft area and 500w ceiling heaters in the kitchen area and entrance hall. Also an infrared bathroom mirror. There are two thermostats so I set them on 18 during the day and 10 at night but can easily add a boost if I want to. 

    By using the ceiling it leaves the walls free which means that I can put the furniture where I want it. The annexe was very cold as it has 3 external walls so we had then dry lined and with the heaters it is transformed into a very cosy and usable room. I like the heat that they produce. It feels different without air being blown around and the room feels dry whereas there was a huge damp problem previously with conventional electric heaters and so much condensation.

     The cost of them was much less than other quotes that I had and so I felt that they were good value for money. I can thoroughly recommend them.

I have attached 2 photos of the living space, one each of craft, kitchen and entrance areas and one of the bathroom mirror. I hope that these are suitable but if you want them taken differently please let me know. If you want me to elaborate on anything I am happy to do this

    Many thanks

     Mary 


Home in Dunbar, Scotland.

"We bought the Infrared Mirror Heater (800w), and it’s proved to be an excellent purchase both in terms of heating and efficiency. As you can see from the photo, we have wooden floors and the way heater works means that it warms that up (rather than the air between them) along with all the furniture in the room, which then in turn radiate heat into the room.

   We have the mirror connected to a wifi smart plug, which means we can schedule when the mirror turns on in the morning, and when it will automatically turn off.        Additionally it means that we can turn it on and off when we are out of the house. This was especially useful earlier in the year when we were away from the house for an extended period - it allowed us to make sure the house was warm enough that the pipes didn’t freeze! We’re going to buy an additional wall mounted heater for a different part of the house and connect it to the smart plug too."


Heaters for Conservatory

   "Our conservatory, heated with a butane gas heater, had an aging polycarbonate roof that was due for replacement. During our research for the roof, we also looked at options to dispense with the gas heater. We found the Infrared Heater Company and were initially interested in the white wall mounted heaters, but when we noticed clear glass panels that could be mounted in the apex of the conservatory roof we chose those. Our Conservatory is around 5.5m by 3.5m and on the North-East side of our house so we thought it would take quite a lot of heating and decided to go with 2 of the 1700W glass panel heaters, although the guidance suggested one would be sufficient.

    This choice was not without its challenges.

    The first of these was integrating the heaters into our house wiring, due to their loading our electrician had to undertake quite a bit of work to get the two heaters connected (via a wall mounted controller/thermostat).

    The second challenge came in with adjusting the thermostat to achieve reasonable comfort. The two panel solution turned out to be the right decision, our installation was late November, so already cold, and the conservatory was being used as an auxiliary office, occupied during most of the day so it needed to be warm. Initially we set 23 degrees C but soon found that the nature of the heat generated by the panels resulted in the room feeling much warmer than the thermostat was reading and the heaters remaining on way past what felt comfortable. It took a good deal of trial and error before we adjusted the thermostat to achieve an acceptable comfort level (down to 20.5 Degrees C on the thermostat in our case).

   In terms of energy use it is hard to say, they certainly seem to cost less to run than butane for the gas heater (though it should be noted the new roof is glass, hence marginally better insulated than the twin wall polycarbonate) and are technically more environmentally friendly, but, in our use case, they do have the smart meter flashing amber.

   If I were to seek improvements, I would suggest the following:

   1. The frame powder coat would blend in better if available in white.

I would like to see more options for mounts, the two brackets are OK, but they are quite short so limited howwecould have them fitted, they are shaped for wall mounting, rather than ceiling and not that aesthetically pleasant given the clear glass heater (they really do need to be painted/coated to match the panel frame).

    (This may have been our mistake in ordering the wrong thing) The timer/thermostat is designed for under floor heating and has limited 'programmability' also there are functions that simply are not required, I would suggest there may be better options.

     Other than the installation and initial set up issues they seem to have worked fine and the only 2, fairly minor, issues are:

They do make quite an audible hum not loud or annoying, but present.

     Secondly, and this may well be specific to our installation, as we have them parallel with the floor they have acted as a collection plate for dead flies and dust, which if you are concerned about climbing a couple of meters up a stepladder to clean them, may make that positioning unsuitable, but there are many mounting options that may reduce that issue so it should not be a showstopper.

Bottom line – We like them a lot, they look good, and they warm the room."


Home in Cumbernauld

"I had fairly old storage heaters in my house and wanted to replace these for a more flexible heating system. I Initially considered gas however the cost of a connection to the nearby gas main was quite high, as well as the cost of a wet system. I then investigated other types of electrical based systems and the most cost effective to run. Information available indicated that infrared was a cost efficient way to heat the house, with the benefit of relatively low purchase costs and no maintenance. The available information also advised health benefits associated with infrared (good as I get older). Initially I invested in a couple of glass panel infrared heaters to see how they worked out. Was pleased with the results so decided to install a complete system. I did some online searches for companies supplying the heaters and the Infrared Heater Company had a great range. The reviews were also encouraging. I decided to have a hard wired system and my electrician, who had not installed these types of heaters, contacted the company and received advice regarding their installation.

My heaters are suspended from the ceiling and are also higher up on some walls as we have a mixture of IR heater types. The advantage is that you do not lose out on wall space associated with conventional radiators either gas or electric. My heaters were installed in spring this year so have not been run for any significant time so far. However the last week or so temperatures have dropped so I have been using them. Brilliant - almost instantaneous heat. I have them thermostatically controlled which means they are not constantly on to provide sufficient heat and as such I expect cost benefits to be gained."


Home in Great Yarmouth

"I don't have gas so I removed economy 7, 3kw storage heater from bedroom. plunged for 750w picture heater. room is approx. 20m2. set it to 20 centigrade turned it on at 8pm went to bed at about 10.30pm. i can only say say toasty comfortable heat. the heat is not stuffy as was with the storage heater. now its set for 6am to 8am and then 8pm to 11pm. yes i did feel comfortable all night. its not quiet winter yet but the room felt warm and cosy and can have heater on a few hours at night as before with economy 7 the room had lost most of its heat by evening. to drop from 3kw to 750w is a massive saving to run for about 5 hours a day. its not radiant heat but the bed covers and walls and carpets seem warm

the thermostat is a bit fiddly but just have to read the information and take your time. the picture went well on the wall and i hid the cable behind some plastic pipe like a tv on wall and plugged it to a socket. to hang can be a bit fiddly you just need some accurate measurements before you drill the wall.

 now looking to replace the 3 other 3kw heaters in the house. very helpful guy on the phone. so am looking at a saving from 9kw to 3kw with timers and thermostats working to have heat when at home."


Home in Somerton

"The heaters purchased were for a terraced house I rent out. There was previously ugly night storage heaters fitted. The tenants had moved out and the whole house needed decorating. I wasn’t happy painting around the old night storage heaters. They are ridiculously expensive to replace and in my opinion old technology. As the property had no gas I needed a solution. After researching on the internet I actually found it hard to find any real negatives regarding infrared heating in residential properties. 

     I came across the infrared heating company. I had a list of questions. I phoned The Infrared Company and decided to place an order. I opted for the panel heaters with the normal uk 3 pin plug. The heaters have individual thermostats. I had power points installed near the top of the walls where the heaters were to be fitted. This hid any wires coming down the wall. I also fitted small plug timers so the tenants could set when the heaters operated.

     I purchased 6 heaters in the end. The heaters come with a decent warranty which gave me piece of mind. The delivery was extremely fast and well packed.

     The tenants have reported they are very pleased with the heaters. They like the modern look and their efficiency. I would recommend to anyone looking to purchase to phone Dale and tell him your plans and try to get a deal. He’ll advise you on the best place to install the heaters which is quite important for this type of heating. My bottom line is infrared panels are cheaper to purchase and cheaper to run than night storage heaters along with the other health and home benefits they can offer. 

     Best regards. Alan"


Home in SHOREHAM-BY-SEA

"Previous to purchasing the infrared heaters, I did not have any real heating in my house. I purchased my house without heating ever being installed in it, it is an older house. I literally had a gas fire in the living room and a log burning stove in the kitchen. My hot water is heated by the immersion.

I decided to add heating but did not want all my floorboards up or the disruption that’s comes with having gas central heating installed. I did some research and found the infrared company and their heaters. The heaters are literally screwed to the wall and plugged in - simple. So cheap and economical to run as well as being super thin and elegant. I would definitely recommend to anyone these heaters as a better alternative to gas central heating and all the ugly pipe work. Here are a few pictures of my heaters in the hallway, living room and bedroom including one showing how slimline they are ...

Lisa Soteriou "


Home in WEYBRIDGE

"We have been renovating a house we moved in to and decided to create more wall space in our sitting room by replacing two large radiators with some kind of heating alternative.

After extensive research and a visit to a home building exhibition, we decided to try some infrared panel heaters.

The 3 heaters supplied by Infrared Heaters have proved to be very successful, providing a gentle warmth where and when we want it.

They are small, inconspicuous, and aimed directly where we will be occupying the room, either in the sitting rooms TV viewing or desk zones.

They are flexible too, and can be turned on and off manually as required or controlled by a thermostat.

On demand heating will prove to be much more economical and efficient.

No more waiting for a radiator to heat up the whole room during the forthcoming winter months.

Over time, we will be looking to replace other radiators around the house too."


Home in Staunton, Coleford.


"The Infrared Heating Company is the kind of organisation that has become all too rare in recent years. Professional, responsive and diligent. 

My heaters arrived promptly well packaged and in good condition. On opening the first box I could see the quality of manufacture of the heaters was of a standard much higher than those I had bought earlier from another supplier. My first impressions were absolutely correct and I continue to be delighted with how easy they are to install and both the look and performance of the four units I purchased. 

My house is a very old village property that has served as the pub, cider mill, tea rooms, village store and post office at different times over its long history. With its thick stone walls and plethora of beams I was concerned at first that this extremely modern technology wouldn’t some how fit in. Those concerns have completely evaporated and I am now enjoying the gentle warmth of my decision.

I am working through the house and will definitely be ordering another batch of panels for the next phase of my project."


Home in Weston super Mare.

"I had decided to buy some infrared heaters to replace old night storage heater so I checked out your website which I found very helpful . The advice was very clear and I used the infrared room calculator to ensure I picked the right size heater to warm the rooms.

I placed my order for 2 Far Infrared Heater 700w with built in thermostat with Feet rollers, 1 Far Infrared Heater 400w with built in thermostat and 1 Wall mounted Picture heater Leopard.

I ordered them on a Friday and they arrived perfectly packed on the next Monday.

The feet rollers were easy to attach and one heater was intended to be placed on a wall so that it reflected the heat into the room and away from the windows.

Using the built in thermostat control on the “Far” heaters it is easy to set the required room temperature. Although it has not been cold enough to use them much yet each one has been tested and works well.

The picture heater does require and thermostat plug which I purchased separately. I love the picture and it looks so good on the office bedroom wall.

The heaters are neat tidy and Flexible and the ones on rollers can be moved around which is good for cleaning as well.

I am very Impressed and pleased. Thank you

Yours Sincerely

Carol Wilson"


Infrared Heater for Garden Room.

"I’ve just completed my Garden room and used the Infrared Heating Company. My room is 4.4m x 3m x 2.4m high and is a timber kit construction. I built it off a concrete slab which has 140mm kingspan insulation in it. The ceiling has 140 wool insulation and the walls has 140mm wool insulation.

I phoned The company and spoke to Dale who was really good at giving me all the information I needed and also recommended the 1100w Thermo Glass absolutely transparent ceiling mounted heater.

I was originally sceptical on whether this heater was big enough to heat the room as it only measures 860mm x 350mm. I decided to go with Dales advice and purchased the 1100w heater along with the programmable room thermostat 701. It arrived quickly and it was easy to wire up.

My worries about it not being big enough disappeared with in an hour of it being wired up and switched on. These heaters are amazing, they heat up my room reasonably quick and the heat always feels comfortable.

Not only does it work effectively and is cheap to run it looks really good. Everyone that comes into the shed comments on how it looks and how comfortable the heat is. I would thoroughly recommend these heaters and the Infrared heating company along with Dale if you are needing Modern cost effective heaters.

Owen J Stewart

Scotland"


Home in Hereford

"I am a big fan of infra red heaters. They are my first choice for heating solutions. I first experimented with them in two shower rooms at a campsite I used to own. The underfloor heating had failed due to water ingress. All the shower rooms needed were 600 watt panels connected to a thermostat/timer. Because the heat is felt by the person or object the benefit is much more apparent than the old underfloor heating system. Also the heat up time is much quicker ... so saved money by having them on come on later in the mornings. The campers were very impressed by the warm shower rooms. I now use a single panel where I am sitting typing this now! My office is a largish room adjacent to my garage. I just turn it on in when it is cold when I sit down. After a few minutes I am warm. Again just a 600 watt panel. When it gets too warm I just turn it off. I have a very large snooker room over the garage. Previously the room was heated by storage heaters. So impractical. I can use the snooker room any time I want. I have 4 1000 watt panels which will quickly raise the temperature from very cold. I just turn them on 30 minutes before I want to play. They are on thermostats and turn themselves off. Or I just turn 2 on. Infrared panels are a no brainer for lots of applications. You can install them yourself. Just hang and plug it in. Instant heat! All my friends have been very impressed ... and most had not heard of them. I thoroughly recommend. Adrian Spong."


Home in Norfolk

Having moved to a village with no gas supply and to a home with really inefficient electric heating we were looking for a better and cheaper way to heat our home. We looked at air source pumps - but so expensive! We looked at oil central heating but then we had to have a big storage tank in our garden - ditto for gas delivered by tankers. I did lots of research and kept coming up with infra red heating as a good option but I was having trouble getting my head round it! Dale was very patient on the phone explaining it to me. Dale then offered for us to try a couple on a sale or return basis if we weren’t happy - but we were! And we went on to heat our whole home with them, with thermostats in every room for complete control. We really like the heat from these heaters. It’s not an ‘exhausting’ heat but our home feels very cosy and early signs show that we will make big financial savings. As a bonus they are very modern looking and unobtrusive! This was definitely the right way forward for us and Dale could not have been more helpful or patient! Kind regards Jennie Horton


Home in Norfolk

"We have heated our house with storage heaters for the last 25 years but when one finally stopped working late last year we realised new storage heaters, besides being very expensive also needed new extra wiring and therefore mess. So we decided to look elsewhere. A complete new radiator central heating system was not an option we wanted, because a boiler needs servicing each year, can break down meaning the whole house is frozen, (not just one room as an electric heater) and the radiators can leak. After some research we decided to replace the large 3.5KW storage heater with two 800 watt glass infra red heaters mounted at an angle above two doors, they just plug into a normal 13 Amp socket. We are delighted they keep our room warmer than the old heater with similar running costs – and that is on day rate electricity not cheap night rate. The heating is very pleasant, rather like warm sunshine, no noise and no vents to dust. The best thing being we can boost the heating easily at any time. They are easy to install and look great, they don’t interfere with the décor and leave floor space free. We also bought a panel heater on wheels which we will be wall mounting to replace another storage heater later in the year. The Infrared company were really helpful and delivery was very fast. We would highly recommend them and will certainly be using them again when we replace our other storage heaters."


Home in Biggar, Scotland.

Just wanted to say Thankyou for your help in purchasing the Infrared Heaters 4 x 750 watt panels they all work perfectly and even though I was a bit dubious to begin with had a good feeling about using this system. and the fact you are at the end of the phone to help with any queries its all connected up and running through the thermostat . one thing I would say just to make everyone clear the thermostat doesn't work like a conventional central heating system. you have for daily on and off settings we thought the thermostat would kick the heaters on when it got below the desired temperature it only comes back on when the next programs is set to come on the next time setting ,so unless you over ride the system you may have cold spells whilst you wait for next setting to come on everyone has commented on the type of heat and healthy heat been very impressed and the 5 year warranty is good as well, I cant ever see me using convector heaters again and these are cheaper to run ,will defo come back to you again in the future. Many Thanks Robbie Biggar Scotland


Home in Anstruther, Scotland.

I am writing to relate my experience of your fantastic heaters.

We moved into our current property early January 2018 which has no gas supply - is only electric. We had to get rid of outdated and ugly storage heaters which were inefficient - we are retired and need the house to be warm all day during the winter months - by early afternoon the old storage heaters were stone cold.

I researched what types of electrical heating are 'out there' and came across your website. I delved into the concept of far infrared heating and decided to place an initial order of one heater to see how it performed. We were very pleased with its performance and went on to order more heaters and have not looked back. They are stylish, very efficient and economical. It feels as if one is sitting in warm sunshine.

If we were to move house again and there was gas central heating in place, we would rip it all out and install your heaters.

The advantages of far infrared heating are :

No gas boiler to maintain or the necessity to have to purchase a new one when the old one needs replacing (very costly)

No leaking radiators to worry about

No carbon monoxide emissions to worry about

Stylish heaters rather than 'clumpy' huge gas radiators

No unsightly pipes up and down walls or along skirting boards - you just plug in the heater and that's all there is to it

Running costs are greatly reduced - the heaters are very efficient - they warm up very quickly.

We have put timers on our heaters so that we wake up to a lovely warm and cosy home during the winter months.

Overall .... a fantastic product at a very affordable price.

It is also very exciting to see the new products which are shown on your website. it is surely the way forward as a concept in heating both in a commercial and home environment.

Well done and thank you Dale for being so helpful on the phone.

Kind regards

Jan Preston


Heaters for the Garder Room

"Very happy with my purchase, previously to changing the purpose & redecorating the room it contained two bulky unsightly convection heaters. After months of hard work it would of ruined the new look of the room to keep the old heaters, they had to go! After spending a long time looking for the right product, I found UK Infrared Company & they had the ones that ticked all the boxes. Sleek, stylish, powerful & good value for money. I purchased two black glass 1000w heaters, but they have been so good only one is really needed. However they look great in the room so I'm glad to have both. The room is not always in use so the built in thermostat is so useful. Set low to tick over when not in use, then back to normal when I'm in there. The heaters handle the temperature changes great, it's not long till the room is back up to normal room temperature. Can't fault the product at all!"

Rob Steggles home owner



Home in Folkestone Kent

After several days of online research I telephoned the Infrared Heating Company with my requirements. We have just refurbished a one bedroom flat on two floors that had old fashioned storage heaters the flat is electric only and I wanted to avoid high heating costs so infrared looked the most likely to suit our needs. I spoke to Dale who confirmed my choices of heater. I bought two 700watt Far infrared heaters with built in thermostat for the lounge/dining area and a 600watt ceiling heater in Thermoglass "MAX" for the bathroom. The lounge heaters simply plug in then adjust the temperature to suit , the ceiling heater I installed myself I had an electrician previously install a fused outlet so it was just a matter of connecting up. The lounge heaters are fantastic we have had them running for a fortnight just in the evenings we have a well insulated flat so running costs are minimal. My wife loves them they don't have vents so no dust build up and they are silent. The bathroom "MAX" heater is hot hot hot! And its wonderful, incredible because it's so small. I wouldn't hesitate using the Infrared Heating Company again ,highly recommended. Many thanks. David Barnes


Home in Hassocks

I have been looking into changing and updating my heating in my own home from gas central heating to electric heating. As an electrical contractor I have many years experience in electrical heating, I started looking into the new more efficient ways of electrical heating. This was not only for myself but as a potential business development that I could expand into. I became aware of the improvements in far infrared heating and all the various options that are now available. The fact that this form of electrical heating allows for lower rated heaters compared to the more traditional electric heaters such as storage heaters and panel/convector heaters. Thus making them potentially cheaper to run, especially when coupled with an efficient room thermostat. This also gives the benefit of giving zonal heating in each room there is a heater, which all electric heaters can achieve but this gives the option of positioning the thermostat in a better location within the room and not integral to the heater. This can be achieved with a boiler type heating system but because of the amount of additional work involved in the pipework installation makes it a very costly option, potentially several thousand pounds more. Most boiler systems only have one thermostat for the whole house because of this. Through my investigations into this type of heating I came across The Infra Red Heater Co. and saw the transparent type heaters. I did as much due diligence as I could on the company and the heater manufacturers and have since bought 4 heaters and installed them in my own home as a trial. The Infra Red Heater Co. were very helpful and delivered in very good time. Even though it is still early days and have only been running these for a few weeks, I am very impressed with their style, efficiency and effectiveness. My initial indications are that they are going to be reasonably cost effective to run, possibly not quite as cheap as gas central heating but more controllable. You need to be open to the fact that they are a very different form of heating and the way they heat compared to the more conventional heaters and their location needs to be in a very different position, i.e up high preferably on the ceiling. Also, it is claimed that this type of heating is supposed to be better for the human body. I have also now installed a few in other properties with good feedback so far. Eventually, I will install another 3 or 4 heaters and totally remove the gas central heating in my own home. On top of this, I will install a solar system that also stores electricity and this will considerably lower my energy bills. With the added bonus of then only using sustainable environmentally friendly energy, electricity. Thus, I will be doing my bit towards lowering my carbon footprint. With the solar installation this will make it a little more costly to install than a gas central heating system but the solar system is for the whole house and not just heating, so the benefits are greater and long term.


Home in Lincoln.

I purchased the infra red radiators back in August. Dale was only to helpful with calling me and giving me plenty of advice on the best system / specs to get the most out of them. Having installed them in a Grade 2 apartment with a less than average energy rating , with a lot of exposed brick walls and high ceilings. To my surprise my electric bill has stayed low over the winter , and the radiators really do keep the rooms incredibly warm thanks to the thermostat system that I can control wirelessly through the MY BVF app, selecting room temperatures individually. For the cost of the system compared to the low electric bill was definitely worth the investment over storage heaters or electric radiators. Jason Lingard bsc (hons) sport & exercise science


Home in Manchester.

"We have been blown away by these heaters! We’ve never come across them before and hoped they would be able to heat our outdoor Summerhouse to a comfortable temperature so we can prolong it’s use during the cooler months. We have installed two Infrared Heaters "Thermo Glass" - absolutely transparent infrared panels 800W into our Summerhouse which is approx. 8m x 3.5m. We have installed them above the bifold doors, and angled them at 45 degrees to maximise the heat transfer to the room. They are very attractive, as they are transparent, and even when on they do not change colour – much better than the glowing red heaters. They give off a warmth that is extremely effective, yet not direct – so very comfortable to be a few meters away from them. We also purchased a thermostat which allows us to set a room temperature which the heaters will maintain. Also in the winter we’ll set this to a Frost setting to protect the soft furnishing and kitchen area from extreme drops in temperature. Overall we are really pleased with the heaters and would highly recommend them."



Heaters for Conservatory, Dundee.

We are a retired couple living in Dundee in a Victorian south-facing terraced house and have recently had a new conservatory built on the north side of the house. Silly place to have a conservatory, you may think, but as we are in a conservation area, putting it on the front of the house was not an option. 

On the east coast of Scotland we get a lot of fine, bright weather but often with a chilly wind, which makes it too cold to sit outside. Our kitchen-dining room on the north of the house receives no direct sun, so we thought that it would be pleasant to add a room where we would have the sky over our heads and although it may not get the sun for 4 months of the year, it does get morning sun for 8 months and full sun during the summer. 

Early in the process we started to consider what sort of heating would be best. The conservatory is octagonal, with a glazed entrance passage - rather like a lollipop on a stick. The glazing goes all the way to the ground so there was no possibility of low radiators on sleeper walls or any spare wall for a vertical radiator. We wanted the heating to be flexible: being energy conscious, we did not want it coming on every day at a fixed time when we might not be there to use it but on the other hand, if we wanted to have a coffee or read the paper there, we would need some heat at short notice. For this reason, we decided that underfloor heating was too unresponsive - it would be wasting when you didn’t need it and take too long to heat up if you suddenly decided you did want it. Plug-in electric heaters would be expensive to run, unattractive, a trip-hazard and take up valuable floor space - so they were out. At this point, we became aware of infrared panels and started to investigate them; reviews seemed favourable that they heated up quickly and gave out a pleasant quality of heat. We went and looked at a local showroom & my husband thought that hanging 2 or 3 opaque white ones from the roof might be the way forward. I, however, was less enthusiastic as this seemed to negate having a glass ceiling if you then blanked it out with opaque panels. So I continued to hunt online - and suddenly came across the Far transparent glass panels from the Infrared Heater Company. I had never imagined such a thing might exist - a heater that you could see through! But it was an instant “no-brainer” - clear glass panels for a clear glass roof! Dale Rose was very helpful and from our plans calculated what size of panels might be best. As the difference in price between panel sizes is not great, we decided to opt for 2 panels of the more generous 800W specification to ensure that we would not be under-heated. We also purchased a thermostat. It was a bit of a puzzle to know where to place them in a circular space, especially since they could only be hung at the specific height that matched the width of their brackets to the tent-like structure of the ceiling beams. They were eventually directed towards the table, where one might most usually sit. We are very pleased with them. Within minutes of being turned on, even though the space is cold, you can feel their heat, rather like having the sun on your back on a winter’s day. Then gradually the whole space warms up. The conservatory was finished just before Christmas and as we had the whole family staying, it was useful to have an extra room where grandchildren could be sent to do crafty things. However, it was very cold in January and February and we thought that it was neither responsible nor economic to heat the conservatory up through more than 15 degrees, so we did not really use it. Now, with the outside temperature hovering around 10 degrees and the sun starting to hit it in the morning, heating it is much more viable; after a relatively short time the space is pleasantly warm. At present, we tend to run the system on the on-off switch (which has a red reminder light!) rather than the thermostat but as our usage settles into more of a pattern, I daresay we shall use this more often. The panels are very discreet and one hardly notices that they are there. Guests can't understand where the heat is coming from and are rather incredulous when it is explained to them! We have no idea yet about the running costs but are not thinking too hard about it just now, as it is such a boon to have this bright, airy - and warm - garden space. The game is definitely worth the candle! We are very satisfied with the outcome; for a conservatory such as ours and the way we are using it, we think that the solution of Far Thermo Glass transparent panels from the Infrared Heater Company could not have been bettered. Mrs CI Smoor Dundee 


Practising Electrician

   I am a practising electrician who has been aware of the benefits of far infra-red heating for a few years now, but had not had the opportunity to install more than a stand-alone plug-in FIR heater until a few weeks ago when I had to renovate a rental property which had very old and ropey night storage heaters. I purchased four “Lux” bar heaters from the Infra Red Heater Company to replace the night storage heaters in the property. Upstairs, we chose 600 W heaters for the bedrooms, and downstairs, we selected 800 W for the kitchen and 1kW for the sitting room. The upstairs heaters and downstairs heaters were supplied as two individual 16 Amp circuits from the consumer unit to a Programmable Room Thermostat (701) where they then split off to their final locations in the individual rooms. Wiring diagram: I was able to speak directly to the company director, Mr Dale Rose, to confirm that my own calculations for power rating and room size were suitable. Mr Rose was also on hand to give more detailed descriptions of how the heaters were fitted and how they were wired. The installation of the heaters went without a hitch and the tenants are more than satisfied with the heating comfort levels and quality of the air now in the house. Far infra red heaters are an efficient way to heat a room because energy is not wasted in heating circulating air currents. The efficiency of the heaters in this property has been further increased through of the level of control achieved from the room thermostats. This means the heaters are not constantly on, but can be programmed to come on at pre-programmed times to suit the needs of the user. Once pre-determined levels of heat are achieved, the heaters will switch off until the temperature drops again. Overall, I have been very impressed by the quality of product and the level of customer support from the Infra Red Heating Company and I would not hesitate to choose their products again or recommend them to another customer.


Infra-Red Heaters for a Flat.

We would like to thank you very much for your advice and help with choosing the correct clear glass Infra-Red Heaters for our flat. In simple terms they are “the best thing since sliced bread”. As per your recommendations the sizes we chose work economically, efficiently and effectively. They are now also very economical since we fitted thermostats to them. This is the one mistake we made and had to rectify, we should have bought the thermostats from the outset; we would encourage anyone considering these units to buy the thermostats. The heat the units give out is second to none in comparison with the free standing electric heaters we used to use and much cheaper to run. As you know we recommended you to friends of ours, who bought a unit and thermostat from you and who are also delighted with their purchase. As you know we bought ours for our flat in Cyprus and we compared your prices with the prices in Cyprus. Those we bought from you and the cost of delivery worked out cheaper than by purchasing directly in Cyprus. The electrician we used found them easy to fit and was very impressed with the quality of the product. In short I would highly recommend them. Thank you for all your help, advice and the very prompt delivery. May I take this opportunity to wish you well in your business and we hope to be able to make further purchases in the very near future? Kind regards Joyce P


Home in Torpoint

I’m a home owner and purchased the items to heat the bottom floor of my two storey house, one in the living room, one in the kitchen-diner. Delivery was extremely fast. The mirror one warms the living room (16 sm) in about 30 mins and that costs about 35p. The white one in the kitchen-diner also the same. It’s great as it warms the body up instead of the air in the room so you can feel The warmth straight away. Positives: extremely fast heating, looks good, space saver, mirror one has a great wall mounting bracket. Negative: the mirror one could have a white cable, not removable branded sticker on top corner, white one has a rubbish wall mounting bracket- wobbles a lot even though it’s our up properly, would be great if you could put it up vertically as well and not just horizontally. Overall very happy with my decision of going with infrared panels instead of radiators.


Home in Ripley

We now have three infrared panel heaters and have been very pleased with them and once ordered excellent prompt delivery. We generate solar electric and use these when we are exporting to the grid so are run on free electricity. Being low wattage means we can have them in two rooms we use the most, which are also north facing so we get to feel the heat where you wouldn’t normally from the sun. The third one bought later has a thermostat on which we got for our son’s bedroom so he can control his room temperature. They are easy to install and then just plug in so they soon up and running. They are the best heaters for us that suit our requirements. They are slim wall mounted leaving the floor space clear and out of arm's reach of small children. We like the clean heat free of fumes and silent.


Home in Kirkham, Scotland.

We are homeowners in Scotland and have no natural gas supply so rely totally on electric heating. We were introduced to infrared heating panels by a friend and are delighted with them. We have installed these panels in every room of the house. They are all ceiling mounted which allows for furniture positioning wherever we like as we have no intrusive radiators to work around. We have opted for the glass panel ones in all rooms except the bathroom where we have a mirror infrared panel. They all work off thermostats and have proved to be both economical and attractive. We have an old stone built property without cavity walls and these panels are great at ensuring we got no mould growth too. I really do recommend them. I have attached a picture of the ones installed in our kitchen.