Energy Evolution Limited

Just a quick testimony to you with regards to the infrared heating company's brilliant heating panels.
We have purchased from you numerous times and have always found our initial conversation regarding what exactly we are looking for to be helpful, informative, both for us and our customers, after we have established the correct products and accessories required the ordering procedure is again really simple and delivery has always been when requested on time and with no mistakes! This is always one of the most important parts of the process for us as we use a third party installation team and if incorrect or late delivery means it costs us money!
If we do have any issues with delivery or the actual product then it's always dealt with happily and efficiently.
What is always extremely helpful is the ease of installation and the guidance available to my installation teams if required thank you for that.
We installed 10 panels for a recent job where we were also installing LED and EV all for the same client so a big job and just like to say you guys were spot on when we had an issue with regards to where exactly we could fit the thermostats for the the most efficient readings. I have included some images of a very good installation and more importantly a very happy client.
I genuinely can't recommend you guys enough and will 100% be using you in the future, even though we have other manufacturers/suppliers much closer to us.
Thank you once again.
Kind regards
Gary Lorimer
Energy evolution limited

Home in Derby


Service was excellent, asked for and got a small discount,bought 5 heaters of different types and power, a picture one,a black one, a basic white one with vents and a roll up hanging one with picture and another smaller white one. 

    All well packaged and protected,quick delivery and with plugs although we wired them into switches. All work well. 

    The roll up one will also heat the well behind so best hanging away from wall. The basic white one with vents at top is the best and does an excellent job with quick warming. 

    All of them are economical and thin and unobtrusive so good for hallways. Easy to fit and also come with optional wheels. Easy non fiddly controls or complicated working out power reqd. 

    Will buy again.





I believe that a lot of people have just one or two panels for additional heating where required and of course, the panels are well suited to that - but I wanted to have a complete central heating system and get rid of the radiators.
An electrician friend said - why not have just one to see if you like it - but t said no - my mind is made up to have a complete conversion.
Well my new system has been in a few weeks and of course, we are in quite a testing cold spell - sufficient for me to judge the performance and I am delighted to say it is really good - and as it is a heat akin to sunshine - without the harmful rays of course - it is really pleasant. My accommodation does include a fully windowed garden room and the infrared Panet heats it perfectly.
The infrared Heating Company was lovely to deal with - having patience with all my many queries and. amendments to design - so that they were sure that I would be happy with the final choice of size and style.
The electricians that installed the system for me hard-wired all units into the loft of my bungalow and wired down to isolation switches in my hall cupboard - one switch for each panel - so that t have total control of the needs for each season - that is - say in autumn if it turns a bit chilly when you sit down for a bit of TV - just one unit where you are can be switched on for a little bit of comfort - perfect and you are only using the wattage of that one planet.
I cannot recommend this system highly enough - quite economical to buy and it is possible to install yourself - but if not just get a couple of electricians to quote.
Strangely not many people have heard of this system - including electricians - but from my experience so far it is a winner all round - neat and tidy clear glass panels hang from the ceiling - no dust space taking radiators - furniture can be arranged better and if - tike me - you are All-Electric it is more economical to run than other systems and I think actually with the hike in gas and oil prices it will probably contend well with the other fuels.
Of course The infrared. Heating Company does offer a full range and, there are wall-hung panel heaters - free standing plug-in heaters - all sorts - take a look at the infrared Heating Company's website and see the range for yourself.
I love the system I have - for so many reasons and let's not forget the big one ... how green am I ? !!
Hats off to The infrared Heating Company and many thanks for a very pleasant buying experience.


Diana G — Norfolk.

Home in Guildford

We have two infrared heaters in our house. We initially bought a mirror panel to 'test' this new technology we stumbled upon. It sounded too good to be true. But I must admit we have been pleasently surprised- we installed it in the dining area. The warmth from it is amazing. It really does feel like the sun! We were having mould and damp issues, due to the area we live in, and the panels have helped reduce that. After seeing its benefit, we bought a plain white panel for the main bedroom. It works so well in the bedroom as it's smaller and the warm is lovely. The service we received from the infrared heater company has been amazing. They took so much time to speak us through all the different types of panels and answer all our questions... And we had a lot! I would highly recommend them. We would also recommend you buy a thermostat with it as that really helps you to gauge the temperature in the room and adjust as need be. The only thing we would like is a function to turn it on for just an hour at a time. Otherwise we have been happy with both buys. 


Home in Andover

I first became aware of IR radiator in the TV programme Grand Design. So on a visit to the NSBC in Swindon, when I was collecting information and ideas with my forthcoming double storey extension, I made sure I looked at available IR radiator there.

My first impression was that it's a brilliant idea. I read up on more information about IR radiators on the internet, as well as other heating methods available to home owner like me.

I knew gas boiler will be on the way out, but it wouldn't be economical for me to rip it out (it's only 3 years old) and start again for the whole house. So I looked at way of deversivise from the gas boiler.

Originally I was going to go IR radiators in all areas of the extension, but was told by an estate agent that when I come to sell the house, not all buyers will like non-gas heating, so I hedge my bet and go with a mixture of gas, IR and underfloor heating.

In the new extension ground floor, I have underfloor heating. In part of the old house (but renovated) I ripped out the gas radiators and installed ceiling mounted IR radiator connected via a thermostat to control the temperature.

In the upstairs master bedroom its a mixture of gas central heating plus supplementary IR radiators. One close to the bed and one in the bathroom. These 2 are controlled by pull cords so they can be on/off independently as we wish, as the name suggests, their main function is to supplement the heating if needs arise.

After one winter using the IR radiators, our experiences are very positive. The one controlled via a thermostat works well, it comes on when it gets too cold, the warmth it gives is very gentle, no dryness as with a gas central heating or burnt smell from an electric heater. They say heat is pretty much spontaneous, but my experience would suggest 5 mins or so for the warmth to make any difference. However, the biggest plus is the one in the bedroom and the bathroom.

Say when the central heating has stopped, and we are still up in the bedroom, if it starts to get cold, we simply pull the pull cord and switch on the one near the bed and the whole area stays very toasty. The biggest bonus is the one in the bathroom, we all know that even with the central heating on, the bathroom can feel a bit cold coming out of the shower or bath, we simply switch on the one in the bathroom 5 mins before we have shower or bathroom, and every surface is lovely and warm.

Running costs wise, they are very good too. The one in the bedroom and bathroom are only 600w, so even with it on for the hour will only cost about 10p. The one downstairs is 900w, cost would be about 14p for the hour, since its control by a thermostat, it come on and off on it's own and in practice will cost less than that.

If you add a battery powered by solar panels and the IR radiators will pretty much run cost free.

Ash & Co Workshops.
"I have two workshops that are both drafty and we were spending a fortune on conventional heating systems. We installed air conditioning in one workshop which costs around £350 per month in the winter months to keep the workshop warm enough to survive. We often have to add to that with gas bottle heaters too.So, when we took over our new workshop, a friend recommended FAR Infrared heating and we started to look into it. I looked at a few companies and phoned them up for advice. The one with the best advice and service, was the Infra Red Heater Co who told me everything I needed to know. So I ordered three of the larger heaters for the workshop.
The install was simple and we wired in the thermostat and two heaters in no time. I had actually bought three but in the end we decided to only install two of them as they were so effective. Honestly, I think these heaters are brilliant. They are warm in no time and if you're standing underneath them within the range, it's toastie warm. We don't even have them on for that long as they're so good.Recently we installed a paint booth into the new workshop so we've raised one of the heaters up out of the way as we just don't need it. We plan to remove that one and install four of them into our main workshop now and just forget the aircon system altogether. It's just so good for a drafty environment compared to other heaters. It's the best purchase I've made this year.So if you're considering what to do for a new type of heating system, then I hope this review is useful. I can recommend the system and the company that sold it to me with no hesitation at all.Thanks Dale and team!Jonty Ashworth - Ash & Co Workshops. "  




Appartment in Girvan, Scotland.

For two flats, with the intention of renting these out, I bought four 1000Kw heaters and one 800 W heater with four manual programmable thermostats. This followed research into the most economical forms of electric heating to run, with the idea of a happy tenant likely to stay there longer and look after the place better.

Those from “The Infrared Heater Company” were the lowest priced ones I found, and they came with free next day delivery.




Firstly, in trying to heat one room, as an example, where regular heating requirement was quoted as being between 3kw and over 5kw, depending on which company advised on this, with infrared heating, this came up as under 1.4 kw. As it is a big room, I bought two 1 kW heaters to make sure it was well heated. They were only around £20 each more expensive than two 800W ones, the next most likely I’d have bought. The other rooms were all heated with 1 kw heaters, and a single 800 W heater.







While I could possibly have installed them myself, I opted to get an electrician to install them for professionalism and speed – took ten hours to install five heaters with four thermostats in four rooms.

Once installed, I found them to be effective at heating the rooms within a minute or two, possibly a wee bit longer for the far corners but nothing concerning.

But to come to the best part - the feel of the infrared radiance on the skin and muscles felt to me, really great - akin to sitting in direct sunlight, without concerns about sunburn or similar; I found skin and muscle to feel far more comfortable and relaxing than regular air heating. All the good parts maybe of sitting on a sunbed without worries about skin complaints

In all, they are very effective heaters, they feel great and in “The Infrared Heater Company”, possibly the cheapest on the market.


Heaters for Stables

During lockdown we temporarily moved to our stables in order to have some space and keep an eye on our animals properly. During the day it was fine but the evenings got quite chilly, quite quickly so we decided to look for an ethical and cheap source of heating. We looked at various heaters and having heard about infra-red heaters decided to start off with a small type to see if it worked or not.

When it arrived (very promptly) we were surprised by how small it was but installed it anyway. The heater came with all the fittings and was easy to wire into a plug although we decided to fit it into the lighting circuit and gave it its own switch.

When we turned it on we waited a few minutes and it began to warm up quite nicely. Very soon we were amazed at how much heat it gave out, the thing is, it's not like heat off a radiator, it's like sitting in the sun but without the brightness. The heater is only 180mm * 800mm and about 10mm thick, very lightweight and gives out an amazing amount of heat for such a small thing. The really odd thing with it, is that it doesn't burn if you touch it.

We will never go back to radiators now and although we have just the one in the barn we have since bought panel heaters to fit in the suspended ceiling at the office. These too are great particularly as the front door is often open letting cold air in, but as the heaters heat the object in line of their rays as opposed to the air itself our reception staff still feel the benefit.

It's an amazing piece of technology and I would recommend it to anyone.

My only words of caution would be to place the heaters where you will be in line with them and don't go for cheaper brands, we bought a couple of larger heaters from elsewhere and were very disappointed.

Warmest Regards

Chris Fleet





Victory Martial Arts

"We love the infrared heaters They manage to heat in a very cost effective way a large open space in our welcome area and our conference room

They are so much easier to use than our previous space heaters ,plus they are streamlined and don't detract from the look of the area.

Cost effective ,silent and attractive heaters that do their job perfectly.One of the best buys we have made in terms of reducing costs and heating the areas needed.I would highly recommend these heaters and this company ,very professional and great customer care.

Mr G Mckibben 

Victory Martial Arts"


Home in London

"I live in an old pre 1900 house. Its always been difficult to heat. During lockdown i was working from home. to have the whole central heating system in the freezing winter on all day was not an option.so i looked around for something for an individual which was economical and could be on for very long period of time ie all day.i came across infrared heaters. It sounded a novel idea and thought would try it. I chose a lovely golden sunset scene to go with the fireplace surround. The heating system worked beautifully. For the first time i actually felt comfortably warm. Its just remarkable.the picture panel is so good i am now thinking of buying more for the other rooms. They warm and enhance a place. Even in summer they adorn a room because of the picture. far better than radiators which we try to hide this can ve the focus of a room and its functional. If you are looking to buy one make sure you chose the correct size for the room and position for maximum effect .the controls takes time to master and if i have any criticism its the instructions need to be re written in plain English rather than a google translate from German. but the heater is fab. i can now heat my art out!

Jeffrey Cohen

Senior Associate

Head of Wealth and Succession Planning team."



Home in Durham

 "We have just recently built an extension on our home and we were looking at different heating systems as I want to slowly remove the use of gas from my home and didn’t want to take up wall space from radiators.

One of my family members works in renewable energy and energy saving he mentioned Infrared heating and explained into detail about how they work and how much more efficient they are compared to other heating methods. I searched for infrared heating and came across a few company’s but with just one phone call with infrared heating company my mind was set from purchasing from them. The knowledge and information received was top notch very friendly and told me exactly the same as my family member told me about infrared. There is a large selection of panels available from these. I purchased 4 panels of the thermo max glass with heato9 thermostat. These do not disappoint the heat these give off is very comfortable. I am now on renovating another room in the house and will be buying more from the infrared heating company.

Thank you

John Croft"


As part of our holiday chalet refurbishment it has been necessary to source neat, efficient, space saving heating.  It did not take me long to come across the Infrared Company and view their extensive product range.
I was able to quickly establish that these relatively new to the market heating systems would be ideal for the application needed in our case.
Being a small, 2 bedroom, open plan living area chalet on the Suffolk Coast we required both efficiency and flexibility of usage.  The fact that in our case, the heathers are ceiling mounted is absolutely 100% a bonus to the small areas we need to heat total wall space to site our furniture.
Just 2 phone calls were necessary to ascertain the product most suited to our chalet giving me entire confidence to place my order.  As the product was completely new to our electrician, Dale spoke to him to confirm to him a few technical details.
I placed my order in accordance with the advice given for the exact units we would need to suit our room sizes and within 48 hours I had taken delivery of the units.  To the amazement of our electrician and builders team.  They were not used to such an efficient and swift service in the provision of heating units for a project.
I did smile to myself each time I heard the sceptical words of the traditional building team when discussing my fabulous new Infrared Company heaters.  They soon ate their words with a large dose of relish!  No longer the chilly cold work space for my team.  They were toastie warm and extremely impressed with the tiny ceiling mounted heaters keeping them warm while finishing off the project of renovating my chalet.
I have had a few folk trying to pop their heads in the door to take a look - but of course, they will have to wait!  I placed a large 'We are in Lockdown' notice on the door.  But I'm proud that my new Infrared Company heaters are 'pulling a crowd'.
So, 2 weeks into living at the chalet, we are absolutely thrilled and find the heaters to be more than we hoped for in terms of appearance, design, and efficiency.  We opted for the remote control thermostats although we haven't had cause to use them remotely as yet.
The back up and support has been second to none and left me in no doubt that choosing a new innovative product was sensible, wise and safe.
We have a property in Spain also and I shall definitely be looking at taking units there.  The winters are cold and these Infrared Company heaters will be the perfect heating form for our rural property.  I shall be able to control the heating from afar if necessary eliminating possible damp in the house as well as keeping us warm when we visit during the cooler months.
Infrared Company have been easy to deal with and I would highly recommend Dale and his team.  They can provide a heating solution so flexible and contemporary to suits most needs.
Katharine Bizzey
had never been able to adequately heat the whole studio and was looking for a low cost heating solution. I looked into infrared and they seemed the best option. When I contacted the INFRARED Heater Company they were very helpful and advised me what would work best for my space. 
I bought the infrared heaters for my large dance studios and they were delivered very quickly. I had never used infrared before. I was pleasantly surprised by the amount of heat they give off. We have found our heating bills have halved!
Our heaters are on the ceiling and therefore safe from little fingers and no worries about children touching and burning themselves on a heater. Each heater covers a large area and is a perfect heat for dancing and exercising with. Its easy to turn on and off but I'm still trying to get to grips with the settings of the thermostat. However if it gets too hot we can turn it down very easily.
I will definitely be buying more infrared heaters for the other studios and would recommend them to anyone who has a large space to heat:)



I am delighted with the infra-red heaters that I received from your company. They have been installed in the annexe of our house as it was not connected to our central heating system and I am thinking of installing them in the house as well instead of fossil fuel central heating. They are particularly economical because of the smart thermostat controls that I can programme to fit in with the times I want to use the annexe which is mainly during the day. I have two 800w ceiling heaters - one in the sitting room area and one in the craft area and 500w ceiling heaters in the kitchen area and entrance hall. Also an infrared bathroom mirror. There are two thermostats so I set them on 18 during the day and 10 at night but can easily add a boost if I want to.

By using the ceiling it leaves the walls free which means that I can put the furniture where I want it. The annexe was very cold as it has 3 external walls so we had then dry lined and with the heaters it is transformed into a very cosy and usable room. I like the heat that they produce. It feels different without air being blown around and the room feels dry whereas there was a huge damp problem previously with conventional electric heaters and so much condensation.

The cost of them was much less than other quotes that I had and so I felt that they were good value for money. I can thoroughly recommend them.

I have attached 2 photos of the living space, one each of craft, kitchen and entrance areas and one of the bathroom mirror. I hope that these are suitable but if you want them taken differently please let me know. If you want me to elaborate on anything I am happy to do this

Many thanks



Holbeton Village Hall was completed in 1961 and was excellently built to the to the standards of
the time. Over the years the insulation has been improved with the fitting of double glazing and
loft insulation. Last year it was decided to replace the old heating system in the main hall. This
consisted of eight antiquated, 3Kw radiant heaters. These had many disadvantages, not least
the fact that they were uncontrollable and very bright which meant that they could not be on
during films or plays.
After a lot of consideration, it was decided to fit modern, Infra-Red Heaters and after
researching the market, we decided to fit six 2Kw PRO No Glow Infra-Red Heaters, supplied by
the UK Infra Red Heating Company. Industrial Infrared Heaters Far Infrared Commercial Heaters UK.
These heaters have proved ideal for our purposes, they are very well controlled by a simple
thermostat system, they heat the room very well for much less cost and give off no visible light.
We highly recommend this heating system; the hall is about 12M x 8M

Richard Jackelman



Mecoco is a social enterprise making candles, and working with disabled adults and young people in a manufacturing environment. As many of our colleagues are wheelchair users and sitting still for prolonged periods, keeping warm was a priority for us when we were planning how to heat our new workshop. Being a non-profit organisation cost was important. Working with some people who are noise sensitive meant that noisy heaters were also not an option. Then we came across IR heaters, and more importantly the Infrared Heater Company. It is one thing to find a solution that sounds like it fits the bill. It is another thing to then be able to communicate quickly, reliably and professionally with someone about our needs. The company have been a pleasure to deal with and we are so pleased with the heaters. They were easy to install and, as we now also have them on remote sockets, we can turn them on first thing in the morning and the workshop is toasty warm for when we arrive for work.  www.mecoco.org



"Our conservatory, heated with a butane gas heater, had an aging polycarbonate roof that was due for replacement. During our research for the roof, we also looked at options to dispense with the gas heater. We found the Infrared Heater Company and were initially interested in the white wall mounted heaters, but when we noticed clear glass panels that could be mounted in the apex of the conservatory roof we chose those. Our Conservatory is around 5.5m by 3.5m and on the North-East side of our house so we thought it would take quite a lot of heating and decided to go with 2 of the 1700W glass panel heaters, although the guidance suggested one would be sufficient.

This choice was not without its challenges.

The first of these was integrating the heaters into our house wiring, due to their loading our electrician had to undertake quite a bit of work to get the two heaters connected (via a wall mounted controller/thermostat).

The second challenge came in with adjusting the thermostat to achieve reasonable comfort. The two panel solution turned out to be the right decision, our installation was late November, so already cold, and the conservatory was being used as an auxiliary office, occupied during most of the day so it needed to be warm. Initially we set 23 degrees C but soon found that the nature of the heat generated by the panels resulted in the room feeling much warmer than the thermostat was reading and the heaters remaining on way past what felt comfortable. It took a good deal of trial and error before we adjusted the thermostat to achieve an acceptable comfort level (down to 20.5 Degrees C on the thermostat in our case).

In terms of energy use it is hard to say, they certainly seem to cost less to run than butane for the gas heater (though it should be noted the new roof is glass, hence marginally better insulated than the twin wall polycarbonate) and are technically more environmentally friendly, but, in our use case, they do have the smart meter flashing amber.

If I were to seek improvements, I would suggest the following:

  1. 1. The frame powder coat would blend in better if available in white.
  2. I would like to see more options for mounts, the two brackets are OK, but they are quite short so limited howwecould have them fitted, they are shaped for wall mounting, rather than ceiling and not that aesthetically pleasant given the clear glass heater (they really do need to be painted/coated to match the panel frame).
  3. (This may have been our mistake in ordering the wrong thing) The timer/thermostat is designed for under floor heating and has limited 'programmability' also there are functions that simply are not required, I would suggest there may be better options.

Other than the installation and initial set up issues they seem to have worked fine and the only 2, fairly minor, issues are:

They do make quite an audible hum not loud or annoying, but present.

Secondly, and this may well be specific to our installation, as we have them parallel with the floor they have acted as a collection plate for dead flies and dust, which if you are concerned about climbing a couple of meters up a stepladder to clean them, may make that positioning unsuitable, but there are many mounting options that may reduce that issue so it should not be a showstopper.

Bottom line – We like them a lot, they look good, and they warm the room."


"I recently purchased 4 x Commercial PRO Glow space heaters with 1 x room thermostat 701 and 3x radio frequency room thermostats.

We have never been exposed to infrared heating before so wasn’t quite sure what to expect but I was more than pleasantly surprised.

As you can see from the attached pictures we have used three positioned directly over our work stations and the fourth heating up our newly built office. We used qualified electricians to install the heaters and they have been put on their own RCD’s within the fuse box. Although we had initial trouble “pairing” the thermostats we were sent a “youtube” clip explaining how to do this and within seconds it became very obvious what we were doing wrong and it worked straight away. Our ceiling is 3500mm in height and we were advised to have them hanging 900mm from the ceiling our electrician wanted to install at 300mm we compromised at 600mm with the option to shorten or lengthen but having used them daily now for two months we are really happy at 600mm. I feel qualified in writing about our experience because we used these heaters extensively when the weather was minus 8 degrees outside and I have not heard one complaint about it being too cold, not one! Personally, I have to take my jacket and jumper off to remain comfortable when I work under them. I would describe the heat that these heaters provide as a subtle heat as opposed to a direct fan like heat and having the room thermostats set keeps the whole place nicely warmed in the most economical way, we really couldn’t be happier." 

Steve Frost

Business Developer



At present many community centres waste a lot of energy heating the whole building ready for use.    We want to find a way to avoid wasting a lot of energy preheating a building for an evening event.   Infrared has the potential to do this. 

We are experimenting with infrared heating as a cost effective way to heat community buildings halls in a zero carbon way.    Infrared coupled with solar and batteries has the potential to deliver this.

It may be the ONLY technology for many poorly insulated community buildings where hours of preheating using fossil fuel is currently required  

 We have  5 heaters on test at llanarth village hall near Abergavenny.  The test is to determine if infrared is acceptable to users and how it will be used, to replace oil heating.    Installation was straightforward and consisted of 3 heaters in the kitchen and 2 heaters in the meeting room.  The test is taking longer than expected due to covid lockdown and only hall staff are benefiting at present.

 After we learn the lessons, we plan to roll these out to about 40 more halls on the journey to zero carbon in Gwent.



"We bought the Infrared Mirror Heater (800w), and it’s proved to be an excellent purchase 
both in terms of heating and efficiency. As you can see from the photo, we have wooden 
floors and the way heater works means that it warms that up (rather than the air between 
them) along with all the furniture in the room, which then in turn radiate heat into the room. 
We have the mirror connected to a wifi smart plug, which means we can schedule when the 
mirror turns on in the morning, and when it will automatically turn off. Additionally it means 
that we can turn it on and off when we are out of the house. This was especially useful earlier 
in the year when we were away from the house for an extended period -  it allowed us to 
make sure the house was warm enough that the pipes didn’t freeze! We’re going to buy an 
additional wall mounted heater for a different part of the house and connect it to the smart 
plug too."

"We recently bought 17 of the Far Infrared Industrial Heaters in order to supply and install at a local village hall. Infrared Company was very helpful in letting us know which heaters would be best for the area and size of the job and replied quickly and professionally to our email questions. The heater panels arrived within a few days of order and there were no problems with packaging. One of the panels was missing the chains needed to hang them from the ceiling and Dale very quickly arranged a replacement one to be sent in the post. The instructions were simple and easy to read and the panels were easy to install. We were advised to install Infra-Red Panels as we are a rural location with no access to mains gas and the old system were very inefficient gas heaters which cost a lot to maintain and run, the village hall is now looking at installing solar panels to help reduce the ongoing costs of the electricity. The hall is now warmer and heats up a lot quicker when the thermostats are turned up. The panels look good in the hall, and as they are fitted to the ceiling, cannot pose any health and safety risks to users of the hall. The thermostats we have installed means its easier for users to control the temperature and the panels respond quickly. As they are a source of radiated heat (not convection like normal radiators) they heat up people and objects, not the air and as such we believe they will be more efficient in the long run.

We would definitely recommend these panels to other users and would suggest installing them in homes, offices and village halls like we have. " 

Simon Heppell
Starchelle Communications


I just wanted to send a quick email to tell you how UTTERLY THRILLED I am with the 2000w industrial heaters I purchased from you recently!
Customer service has been great, delivery was fast but most of all the product does what it says on the tin, for the first time in over 18 months my theatre is warm! My theatre is an old, cold and badly insulated building, it’s also massive and finding a way to heat it has been a nightmare.
We tried fan heaters, oil radiators and even fuel burning portable heaters and none of them worked, just 20 minutes after installing your heaters we were all warm, INFACT, for the first time ever we got so warm we had to turn them off and open windows! 
We ordered 10 2000w heaters as we don’t have 3phase energy and just 5 of them in one part of the space has kept us toasty warm, we are fitting the others throughout the building.
I honestly can’t quantify how much this means to me and the impact it’s going to make on my business, I had people walking in last night and saying ‘oh it’s nice and warm in here’ that’s never happened as usually it’s colder in my space than it is outside.
I can’t recommend your company highly enough and will be getting more in the future I’m sure of that, if this review makes it to the website and any potential customers are considering buying them, DO IT, they are worth every penny! 
I’ve attached some pics you can use if you wish :) 
Thanks again 
Jay Smith - The Stage Y Llwyfan, Neath, South Wales 
"We bought four heaters for our house in Spain.  They have just been installed and we switched them on yesterday for the first time.  We are delighted with the heat they produce.  Previously we relied on the air-conditioning for our heating.  These are far superior as they heat the whole room and surfaces, staying warm for a while even when turned off.  The only downside for us was that the limited instruction manual for the thermostat was very technical and not very user friendly.  I would suggest that the company do a PDF or a Youtube tutorial for each thermostat, giving clear and concise operational instructions.  However, we are very happy overall and would definitely recommend The Infrared Heating Company.


"Just wanted to say how delighted we are with the infrared radiant panel purchased from your company. We bought the 500w 'Max' panel which is a slimline panel which we've had installed in our tortoise house which is inside a shed. The nights are cold and our giant tortoise needs to be kept at 26 degrees c ambient and this, connected to a thermostat, is perfect. It warms him and his enclosure but switches off when it exceeds 26 degrees. We have it mounted on the wall of his night box at an angle so it directs heat over him. You could mount on the ceiling too. The actual panel is only 80cm by 12cm so unobtrusive in a small space. My Sulcata tortoise is very happy with the heat and has started eating and moving more (he's a non-hibernating breed). Dale ensured I received the product within 2 days and provided all the advice I needed to help me decide which purchase to make. The product was well packaged and the instructions simple for my electrician to install. I am very happy with the product and the service we received."
Thank you,
Emma from Plymouth


"The heaters purchased were for a terraced house I rent out. There was previously ugly night storage heaters fitted. The tenants had moved out and the whole house needed decorating. I wasn’t happy painting around the old night storage heaters. They are ridiculously expensive to replace and in my opinion old technology. As the property had no gas I needed a solution. After researching on the internet I actually found it hard to find any real negatives regarding infrared heating in residential properties. I came across the infrared heating company. I had a list of questions. I phoned The Infrared Company and decided to place an order. I opted for the panel heaters with the normal uk 3 pin plug. The heaters have individual thermostats. I had power points installed near the top of the walls where the heaters were to be fitted. This hid any wires coming down the wall. I also fitted small plug timers so the tenants could set when the heaters operated. 
I purchased 6 heaters in the end. The heaters come with a decent warranty which gave me piece of mind. The delivery was extremely fast and well packed. 
The tenants have reported they are very pleased with the heaters. They like the modern look and their efficiency. I would recommend to anyone looking to purchase to phone Dale and tell him your plans and try to get a deal. He’ll advise you on the best place to install the heaters which is quite important for this type of heating. My bottom line is infrared panels are cheaper to purchase and cheaper to run than night storage heaters along with the other health and home benefits they can offer. 
Best regards. Alan"

"I have two workshops that are both drafty and we were spending a fortune on conventional heating systems. We installed air conditioning in one workshop which costs around £350 per month in the winter months to keep the workshop warm enough to survive. We often have to add to that with gas bottle heaters too. 
So, when we took over our new workshop, a friend recommended FAR Infrared heating and we started to look into it. I looked at a few companies and phoned them up for advice. The one with the best advice and service, was the Infra Red Heater Co who told me everything I needed to know. So I ordered three of the larger heaters for the workshop. 
The install was simple and we wired in the thermostat and two heaters in no time. I had actually bought three but in the end we decided to only install two of them as they were so effective. Honestly, I think these heaters are brilliant. They are warm in no time and if you're standing underneath them within the range, it's toastie warm. We don't even have them on for that long as they're so good. 
Recently we installed a paint booth into the new workshop so we've raised one of the heaters up out of the way as we just don't need it. We plan to remove that one and install four of them into our main workshop now and just forget the aircon system altogether. It's just so good for a drafty environment compared to other heaters. It's the best purchase I've made this year. 
So if you're considering what to do for a new type of heating system, then I hope this review is useful. I can recommend the system and the company that sold it to me with no hesitation at all. 
Thanks Dale and team! 
Jonty Ashworth - Ash & Co Workshops. "
"I don't have gas so I removed economy 7,  3kw storage heater from bedroom. plunged for 750w picture heater. room is approx. 20m2.  set it to 20 centigrade turned it on at 8pm went to bed at about 10.30pm. i can only say say toasty comfortable heat. the heat is not stuffy as was with the storage heater. now its set for 6am to 8am and then 8pm to 11pm. yes i did feel comfortable all night. its not quiet winter yet but the room felt warm and cosy and  can have heater on a few hours at night as before with economy 7 the room had lost most of its heat by evening. to drop from 3kw to 750w is a massive saving to run for about 5 hours a day. its not radiant heat but the bed covers and walls and carpets seem warm 
the thermostat is a bit fiddly but just have to read the information and take your time. the picture went well on the wall and i hid the cable behind some plastic pipe like a tv on wall and plugged it to a socket. to hang can be a bit fiddly you just need some accurate measurements before you drill the wall.
 now looking to replace the 3 other 3kw heaters in the house. very helpful guy on the phone. so am looking at a saving from 9kw to 3kw with timers and thermostats working to have heat when at home."


"I had fairly old storage heaters in my house and wanted to replace these for a more flexible heating system. I Initially considered gas however the cost of a connection to the nearby gas main was quite high, as well as the cost of a wet system. I then investigated other types of electrical based systems and the most cost effective to run. Information available indicated that infrared was a cost efficient way to heat the house, with the benefit of relatively low purchase costs and no maintenance. The available information also advised health benefits associated with infrared (good as I get older). Initially I invested in a couple of glass panel infrared heaters to see how they worked out. Was pleased with the results so decided to install a complete system. I did some online searches for companies supplying the heaters and the Infrared Heater Company had a great range. The reviews were also encouraging. I decided to have a hard wired system and my electrician, who had not installed these types of heaters, contacted the company and received advice regarding their installation.
My heaters are suspended from the ceiling and are also higher up on some walls as we have a mixture of IR heater types. The advantage is that you do not lose out on wall space associated with conventional radiators either gas or electric. My heaters were installed in spring this year so have not been run for any significant time so far. However the last week or so temperatures have dropped so I have been using them. Brilliant - almost instantaneous heat. I have them thermostatically controlled which means they are not constantly on to provide sufficient heat and as such I expect cost benefits to be gained."

"Garden Room Installation

I bought 2 x Pion 600W Thermo Glass Crystal transparent panels to heat a garden room of approx 3m x 2.5m x 2.25m, plus a "Netmostat N-1" thermostat for added control.

Before purchase, the helpful guys at the Infrared Heating Company advised that, for a room of this size (with concrete base and single-skin wooden walls), depending on usage I might be OK with a 1kW panel, but that 1.3kW would certainly be enough.  Given the layout and roof beam structure, I decided to go with the 2x600W arrangement, which fitted well.  The previous owners had used this as a "home office" but our usage is expected to be more occasional, albeit we want to ensure that the room remains dry and frost-protected.  Hence the addition of a thermostat.  NB if you just want to use these panels "on demand", then a simple mains connection with a switch will suffice.  I decided to cannibalise the existing light fitting power supply and connected the panels in parallel, which works well.  (I'll fit separate new lighting in due course...) 

In use the panels are very good.  They take a few minutes to warm up fully (and perhaps even longer to cool down when switched off) but in operation they are very effective and provide good heating throughout the room.  The appearance is also elegant and discreet.  Obviously one needs the headroom such that there is no risk of touching them when hot, but the cables provided allow a lot of flexibility in the mounting, and they feel *very* secure.  Two minor quibbles: firstly, the power cables could be longer - they also come with some rather neat cable connectors but given that I was hanging them quite high, I was hoping to wire both panels straight into the light socket, which worked with one but I needed the connector for the second;  secondly, the panels came supplied with fitting instructions that were in Russian only!  The IHC guys quickly supplied an English translation PDF, but this was unexpected... :-)

The Netmostat (and accompanying iPhone App) were more tricky to set up and, frankly, not as functional as expected.  We have a HIVE system for the main house and the Netmostat would be a poor comparison if this were our main system.  However, for this relatively simple setup, it suffices.  I have a simple one-timezone approach which is set to keep the room above 10 degrees at all times (in order that we can over-winter plants and prevent damp and frost).  When actually in the room and in need of more, I switch it to manual and select a target temperature in the 20s - and then back to programme control when I leave.  There is a third "eco" mode which I never use.  The whole thing is "downstream" of what used to be the light switch, so the latter now acts as a master "off switch" should I need it.  The documentation for the N-1 is pretty awful (basically a two-page spec sheet rather than a manual or installation instructions), and there's not much on the internet to plug the gaps.  It took a while to get it talking to the wifi, at which point one can do the programming remotely rather than on the device, but the function is still limited (e.g. copying a complex schedule across multiple days seems to be impossible, as does changing the names and quantity of the time zones...).  The impression given is that the App provides much more control than the device itself, but I didn't find this - hopefully the App will get better over time.  Despite the N-1 having an adequate internal temperature sensor, the App also complains about the lack of an attached external one.  However, with a Netmostat ID and appropriate configuration, I can now monitor the room temperature from anywhere with the iPhone App, and turn the system on and off.  I could change the temperature also but I don't need that.  So it's "OK".

Nett - the Infrared panels are unreservedly recommended and can be used without a thermostat if you are happy to manually control things.  If you would like a thermostat as well, then for a very simple setup the Netmostat and its wifi/internet capability may be OK, but for complex control you may want to look elsewhere."




"Previous to purchasing the infrared heaters, I did not have any real heating in my house.  I purchased my house without heating ever being installed in it, it is an older house.  I literally had a gas fire in the living room and a log burning stove in the kitchen.  My hot water is heated by the immersion.  
I decided to add heating but did not want all my floorboards up or the disruption that’s comes with having gas central heating installed.  I did some research and found the infrared company and their heaters.  The heaters are literally screwed to the wall and plugged in - simple.  So cheap and economical to run as well as being super thin and elegant.  I would definitely recommend to anyone these heaters as a better alternative to gas central heating and all the ugly pipe work.  Here are a few pictures of my heaters in the hallway, living room and bedroom including one showing how slimline they are ...
Lisa Soteriou "

"I purchased the large glass mirror infrared heater and we love it. We looked into infrared heaters as I had suffered mould toxicity and was told infrared would help, the mould was in our bedroom hidden behind the bed and we needed to keep our room warmer to stop the mould coming back so an infrared heater would kill two birds with one stone. 
We are extremely happy with our heater, it looks great and the heat that comes from it is so nice. It feels like having the sun shining on your face. We bought the plug in thermostat so we will be able to keep our room at a lovely temperature. We have a radiator but my husband will not let me have it on as it gives him a blocked nose as the heat dries out the air. The infrared heater is not the same, it has the goodness of the sun without the UV. I really recommend them, this company have been great too with very fast delivery and choice of products and design. "
Kind regards
Carol Moreton"


"Please find attached the pictures of the AgencyUK studio with Infra Red Heaters installed.
We chose them because they were said to be efficient, and we could install them on the ceiling freeing up wall space and saving employees from touching them. They also look contemporary, perfect for our creative studio. 
It was a bit of a risk as we weren’t entirely convinced they would work that effectively. However they are unbelievable. We’ve had to lower the thermostats to 15 degrees as they’re mounted high up the hot air rises. They are the warmest heating system we have ever had and we’re considering g placing them in our home too."
Sammy, AgencyUK studio 

"We have been renovating a house we moved in to and decided to create more wall space in our sitting room by replacing two large radiators with some kind of heating alternative.
After extensive research and a visit to a home building exhibition, we decided to try some infrared panel heaters.
The 3 heaters supplied by Infrared Heaters have proved to be very successful, providing a gentle warmth where and when we want it.
They are small, inconspicuous, and aimed directly where we will be occupying the room, either in the sitting rooms TV viewing or desk zones.
They are flexible too, and can be turned on and off manually as required or controlled by a thermostat.
On demand heating will prove to be much more economical and efficient.
No more waiting for a radiator to heat up the whole room during the forthcoming winter months.
Over time, we will be looking to replace other radiators around the house too."
"I have a badly placed gas central heating radiator in my living room which never heats up one end of the room.

 I ordered a picture heater from Infra Red Heaters very informative web site on Aug 31st. It arrived promptly and I had it up and working on my living room wall in about 30mins. I usually set temp to 30 and then adjust it down to 21 as the room heats up, it's a lovely comfortable heat. When the colder weather arrives I'm confident my heater will deal with it.

I have recommended Infra Red Heaters to my family & friends and explained to them the benefits of infrared heat." 
"I was delighted with both the service and advice I received from the infared heater company.
I like to call when I use a new company, as all too often I have received bad service and like to know I am using a reliable company .
From the offset Dale gave me advise on heater type and the correct set up I would require for my application, order arrived next day, however the box was damaged, Dale arranged collection and sent out a replacement heater straight away, along with other items I should have added to my first order.
Replacement heaters arrived the next day and we are at this moment having them fitted in our music shop in Edinburgh. We are VERY happy with the look of the heaters.
I would not hesitate to recommend the infared heater company to any one who is looking for a new heater for there home or shop.
Thanks from The Edinburgh  Music Centre Edinburgh"

"The Infrared Heating Company is the kind of organisation that has become all too rare in recent years. Professional, responsive and diligent. My heaters arrived promptly well packaged and in good condition. On opening the first box I could see the quality of manufacture of the heaters was of a standard much higher than those I had bought earlier from another supplier. My first impressions were absolutely correct and I continue to be delighted with how easy they are to install and both the look and performance of the four units I purchased. 

My house is a very old village property that has served as the pub, cider mill, tea rooms, village store and post office at different times over its long history. With its thick stone walls and plethora of beams I was concerned at first that this extremely modern technology wouldn’t some how fit in. Those concerns have completely evaporated and I am now enjoying the gentle warmth of my decision.
I am working through the house and will definitely be ordering another batch of panels for the next phase of my project."
Terry Smith



"I had decided to buy some infrared heaters to replace old night storage heater so I checked out your website which I found very helpful . The advice was very clear and I used the infrared room calculator to ensure I picked the right size heater to warm the rooms.

I placed my order for 2 Far Infrared Heater 700w with built in thermostat with Feet rollers, 1 Far Infrared Heater 400w with built in thermostat and 1 Wall mounted Picture heater Leopard.

I ordered them on a Friday and they arrived perfectly packed on the next Monday.

The feet rollers were easy to attach and one heater was intended to be placed on a wall so that it reflected the heat into the room and away from the windows.

Using the built in thermostat control on the “Far” heaters it is easy to set the required room temperature. Although it has not been cold enough to use them much yet each one has been tested and works well.

The picture heater does require and thermostat plug which I purchased separately. I love the picture and it looks so good on the office bedroom wall.

The heaters are neat tidy and Flexible and the ones on rollers can be moved around which is good for cleaning as well.

I am very Impressed and pleased. Thank you

Yours Sincerely

Carol Wilson"


"I had a heater installed in my small, cold en-suite. What an amazing difference! The bathroom looks much bigger and is now so warm. I call it my "magic mirror". It looks great and is the best thing I've bought in years. Very easy to set timer and quick to install. Excellent value! Highly recommended!"



"I’ve just completed my Garden room and used the Infrared Heating Company.  My room is 4.4m x 3m x 2.4m high and is a timber kit construction. I  built it off a concrete slab which has 140mm kingspan insulation in it. The ceiling has 140 wool insulation and the walls has 140mm wool insulation.

I phoned The company and spoke to Dale who was really good at giving me all the information I needed and also recommended the 1100w Thermo Glass absolutely transparent ceiling mounted heater.

I was originally sceptical on whether this heater was big enough to heat the room as it only measures 860mm x 350mm. I decided to go with Dales advice and purchased the 1100w heater along with the programmable room thermostat 701. It arrived quickly and it was easy to wire up.

My worries about it not being big enough disappeared with in an hour of it being wired up and switched on. These heaters are amazing, they heat up my room reasonably quick and the heat always feels comfortable.

Not only does it work effectively and is cheap to run it looks really good. Everyone that comes into the shed comments on how it looks and how comfortable the heat is. I would thoroughly recommend these heaters and the Infrared heating company along with Dale if you are needing Modern cost effective heaters.

Owen J Stewart