Home Testimonials

Last year we purchased and installed three infrared heaters in our new home, a barn conversion, and we couldn't be happier with the results! Soon after they are switched on the heaters provide a gentle, consistent warmth that makes the entire space feel cozy and inviting, especially during the colder winter months.

Not only are they efficient and quick to heat up, they also give a nice modern aesthetic to our barn, providing a really nice contrast with the barn's existing rustic charm.

We also love how the infrared heat feels natural, almost like sunlight, without drying out the air or creating any stuffiness.

The installation was quick and straightforward, and the quality of the heaters are evident in both their performance and design. Whether we’re relaxing in the main living area or working in the office, the warmth is evenly distributed and truly enhances the overall comfort of our home.

Highly recommended for anyone looking to heat large, open areas with style and efficiency!

- William P. ★★★★★

Very happy with my purchase, previously to changing the purpose & redecorating the room it contained two bulky unsightly convection heaters. After months of hard work it would have ruined the new look of the room to keep the old heaters, they had to go!

After spending a long time looking for the right product, I found UK Infrared Company & they had the ones that ticked all the boxes. Sleek, stylish, powerful & good value for money. I purchased two black glass 1000w heaters, but they have been so good only one is really needed. However they look great in the room so I'm glad to have both. The room is not always in use so the built in thermostat is so useful. Set low to tick over when not in use, then back to normal when I'm in there. The heaters handle the temperature changes great, it's not long till the room is back up to normal room temperature. Can't fault the product at all!

— Rob Steggles, home owner ★★★★★

We purchased the Far infrared heater 'Lavender range' smart wifi control due to us not having central heating in the kitchen. We did have a very old electric heater which did not heat the room up very well. This heater is fantastic for heating the room and looks smart too! To be able to control the heating from our phones is a really good feature, no more going into a cold room and I can turn it off with my phone to save electricity.

We are really pleased with the heater and would definitely recommend this product.

— Homeowner ★★★★★

I purchased the infra red radiators back in August. Dale was only too helpful with calling me and giving me plenty of advice on the best system / specs to get the most out of them. Having installed them in a Grade 2 apartment with a less than average energy rating, with a lot of exposed brick walls and high ceilings. To my surprise my electric bill has stayed low over the winter, and the radiators really do keep the rooms incredibly warm thanks to the thermostat system that I can control wirelessly through the MY BVF app, selecting room temperatures individually. For the cost of the system compared to the low electric bill was definitely worth the investment over storage heaters or electric radiators.

— Jason Lingard BSc (Hons) Sport & Exercise Science ★★★★★

We moved into a one bedroom flat in November. The heating was night storage heaters which were hot in the middle of the night and cold by mid afternoon.

We decided to look into other systems but our options were limited as no gas to our property. We looked online and found The Infra Red Heating Company who were more than helpful with their advice. We gave them our room dimensions and they advised us to the sizes we needed. We ordered and received our heaters within 5 days. Very securely packaged.

We have been using them for 10 weeks. They were very easy to use either by timer or manually by phone. You can feel the benefit within a few minutes. We have already seen the savings by using them. These heaters come with a 13amp fitted plug ready to use. They are very simple to fit and also come with fixings and information.

I can highly recommend.

— Derek W. ★★★★★

Previously I had no real heating—just a gas fire and log stove. I didn’t want the disruption of central heating, so I chose infrared panels from The Infrared Company. They simply screw to the wall and plug in. They’re slim, elegant, economical, and heat instantly. Highly recommended as a modern, pipe-free alternative to gas central heating.

— Lisa Soteriou ★★★★★

I have ordered several heaters from the Infrared Heater Company, coming back several times because their products and service are absolutely brilliant.

I work for a property management company and have refurbished several properties with these heaters because they look so good, and have been so pleased, I have installed them into my own house too.

The installation of the infrared heaters is very straightforward and not a complicated process, which made the decision to install them on other properties even easier. The website has been easy to use, and when placing the order, the individual was very knowledgeable and able to assist me with the purchases.

I cannot recommend this company enough, and will definitely be coming back for further products.

— Phil D. ★★★★★

I first became aware of IR radiators on the TV programme Grand Designs. At a homebuilding exhibition I saw them in Swindon and was impressed. I researched IR panels online and decided to diversify from my gas boiler rather than replace it. For our extension I chose a mix: underfloor heating downstairs, ceiling-mounted IR panels in the old house, and IR radiators in the master bedroom and bathroom on pull-cords for instant warmth.

After one winter using the IR radiators our experience is very positive: thermostat-controlled panels heat gently without dryness or smell. They take about 5 minutes to warm up and the bedroom/bathroom units (600W) cost under 10p per hour, the 900W downstairs unit about 14p. Add solar panels and they can run almost cost-free.

— Homeowner ★★★★★

I decided to use the Rose-Pro Far Infrared Heating System as I can put them up close to the ceiling. Using this freed up the wall space in my home. They look very elegant and all my friends loved them too.
I prefer the far infrared heating system as it is more efficient than a normal heating system, which only heats the air. Infrared heating heats the solid things like my furniture, walls and floors, which emit heat into my rooms when the heaters go off. The far infrared rays are good for health. It is the same technology as my far infrared sauna which has the same healing properties. I have used the far infrared sauna for over ten years, after a skiing accident.

It is also easy to install the panels.

I had great support from Mario, who worked out what I needed and where to place the Rose Heaters.

— Homeowner ★★★★★

For two rental flats I bought four 1 kW and one 800 W heaters with programmable thermostats, after finding infrared the most economical electric heating. Installing five heaters on four rooms took an electrician just ten hours. They heat rooms within minutes and feel like warm sunlight—no dryness, great muscle comfort. They proved very effective and remain the cheapest on the market.

— Landlord ★★★★★

I am a practising electrician who has been aware of the benefits of far infrared heating for a few years, but only recently installed four “Lux” bar heaters to replace old night storage heaters in a rental property. We used 600 W heaters in the bedrooms, 800 W in the kitchen, and 1 kW in the sitting room, each on its own 16 A circuit and programmable thermostat. Dale Rose confirmed my power calculations and wiring plan, and the installation went smoothly. Tenants love the comfort and air quality. Far infrared heats surfaces directly, reducing wasted energy, and the programmable controls ensure they only run when needed. I’m very impressed with the product quality and customer support, and will gladly recommend them.

— Electrician ★★★★★

I had a heater installed in my small, cold en-suite. What an amazing difference! The bathroom looks much bigger and is now so warm. I call it my "magic mirror". It looks great and is the best thing I've bought in years. Very easy to set timer and quick to install. Excellent value! Highly recommended!

— Homeowner ★★★★★

I use two panels to heat my living room and kitchen-diner. Each 600–800W unit warms the body quickly, not just the air. They heat in about 30 min for ~35 p, look great, and save space. The mirror heater bracket is excellent; the white panel’s mount could be sturdier. Overall, extremely fast heating, stylish, and efficient.

— Homeowner ★★★★★

I bought the large glass mirror infrared heater to combat mould risk; it warms gently like sunshine without UV. With a plug-in thermostat, my bedroom stays comfortable without drying the air. Fast delivery, excellent product range, and stellar customer service.

— Carol Moreton ★★★★★

I live in a pre-1900 house that was impossible to heat economically. During lockdown I needed all-day warmth without running the entire central heating. I chose a golden-sunset picture panel—it heats beautifully and looks stunning year-round. Controls took a bit of mastering (instructions could be clearer), but the result is remarkable. I’m now planning more panels for other rooms.

— Jeffrey Cohen ★★★★★

The Infrared Heating Company impressed me with professionalism and prompt delivery. I installed four panels in my historic village home—each was easy to fit and performs beautifully. Despite thick stone walls and beams, the heaters blend in seamlessly and provide gentle, efficient warmth. Highly recommended for period properties.

— Homeowner ★★★★★

A badly placed gas radiator left one end of my room cold, so I ordered a picture heater. It arrived quickly, installed in 30 minutes, and set to 30 °C then adjusted to 21 °C—the result is toasty comfort every night. I’ve recommended Infrared Heaters to friends and family for their efficiency and warmth.

— Homeowner ★★★★★

I replaced a 3 kW storage heater with a 750 W picture panel in my 20 m² bedroom. Set by timer and thermostat, it provides toasty, non-stuffy warmth overnight at a fraction of the cost. Installation and hanging require accurate measurements, but the results are superb. I’m now replacing other heaters similarly.

— Homeowner ★★★★★

Thank you for your help purchasing four 750W infrared panels—they work perfectly. Though I was initially dubious, the system has exceeded expectations. Your phone support and clear thermostat setup made installation and programming straightforward. The thermostats don’t act like central heating; they run only on programmed cycles, so occasional cold spells occur unless manually overridden. Everyone comments on the healthy, sun-like warmth, and the five-year warranty is reassuring. I’ll never use convector heaters again.

— Robbie, Biggar ★★★★★

I’m a big fan of infrared heaters—my first choice for heating. I tested 600W panels in campsite shower rooms and was impressed by rapid, localized warmth. Now I use a single 600W panel in my office and four 1kW panels in a large snooker room, all controlled by timers or thermostats. They heat quickly, feel like sun on skin, and are easy DIY installs. Friends who’d never heard of them are convinced—highly recommend!

— Adrian Spong ★★★★★

After days of research, I spoke to Dale to confirm my choices for a one-bedroom flat refurbishment. I purchased two 700W Far infrared heaters with built-in thermostats for the lounge/diner and a 600W Thermoglass "MAX" ceiling heater for the bathroom. The lounge units plug in and adjust instantly; the bathroom heater I wired via a fused outlet. Running costs are minimal, the flat is well-insulated, and the “MAX” bathroom panel is tiny yet incredibly powerful. Silent, vent-free, and dust-free—highly recommended!

— David Barnes ★★★★★

We have been renovating a house we moved into and decided to create more wall space in our sitting room by replacing two large radiators with some kind of heating alternative.

After extensive research and a visit to a home building exhibition, we decided to try some infrared panel heaters.

The 3 heaters supplied by Infrared Heaters have proved to be very successful, providing a gentle warmth where and when we want it.

They are small, inconspicuous, and aimed directly where we will be occupying the room, either in the sitting room’s TV viewing or desk zones.

They are flexible too, and can be turned on and off manually as required or controlled by a thermostat.

On-demand heating will prove to be much more economical and efficient. No more waiting for a radiator to heat up the whole room during the forthcoming winter months. Over time, we will be looking to replace other radiators around the house too.

— Homeowner ★★★★★

We moved into our electric-only property January 2018 and replaced inefficient storage heaters with far infrared panels. After testing one, we quickly added more—they’re stylish, efficient, and feel like warm sunshine. No boiler maintenance, leaks, pipes, or CO worries. Timers let us wake to a warm home, and running costs are low thanks to rapid heat-up. Fantastic product at an affordable price.

— Jan Preston ★★★★★

As part of our holiday chalet refurbishment it has been necessary to source neat, efficient, space-saving heating. It did not take me long to come across the Infrared Company and view their extensive product range.

I was able to quickly establish that these relatively new-to-the-market heating systems would be ideal for the application needed in our case.

Being a small, 2-bedroom, open-plan living-area chalet on the Suffolk Coast we required both efficiency and flexibility of usage. The fact that in our case, the heaters are ceiling-mounted is absolutely 100% a bonus to the small areas we need to heat—total wall space to site our furniture.

Just 2 phone calls were necessary to ascertain the product most suited to our chalet giving me entire confidence to place my order. As the product was completely new to our electrician, Dale spoke to him to confirm a few technical details.

I placed my order in accordance with the advice given for the exact units we would need to suit our room sizes and within 48 hours I had taken delivery of the units—to the amazement of our electrician and builders team. They were not used to such an efficient and swift service in the provision of heating units for a project.

I did smile to myself each time I heard the sceptical words of the traditional building team when discussing my fabulous new Infrared Company heaters. They soon ate their words with a large dose of relish! No longer the chilly cold work space for my team. They were toasty warm and extremely impressed with the tiny ceiling-mounted heaters keeping them warm while finishing off the project of renovating my chalet.

I have had a few folk trying to pop their heads in the door to take a look—but of course, they will have to wait! I placed a large ‘We are in Lockdown’ notice on the door. But I’m proud that my new Infrared Company heaters are ‘pulling a crowd.’

So, 2 weeks into living at the chalet, we are absolutely thrilled and find the heaters to be more than we hoped for in terms of appearance, design, and efficiency. We opted for the remote control thermostats although we haven’t had cause to use them remotely as yet.

The backup and support has been second to none and left me in no doubt that choosing a new innovative product was sensible, wise and safe.

We have a property in Spain also and I shall definitely be looking at taking units there. The winters are cold and these Infrared Company heaters will be the perfect heating form for our rural property. I shall be able to control the heating from afar if necessary eliminating possible damp in the house as well as keeping us warm when we visit during the cooler months.

Infrared Company have been easy to deal with and I would highly recommend Dale and his team. They can provide a heating solution so flexible and contemporary to suit most needs.

— Katharine Bizzey ★★★★★

I replaced ugly night storage heaters in my rental terraced house with 6 plug-in panel heaters and thermostats. Installation was quick: new outlets near ceilings hide wiring. Tenants love the modern look and efficiency. Timers control usage, and running costs are much lower. Infrared panels are cheaper to buy and run, with added health and design benefits.

— Alan ★★★★★

I needed heating for my daughter’s off-gas cottage. After researching, I tried two infrared heaters—next-day delivery and easy plug-in setup. I added four more and now the cottage is consistently warm with gentle, non-drying heat. Costs appear lower than her old system, and it’s instantly warm when needed.

— Susan ★★★★★

I replaced old night storage heaters with two 700W rollers, one 400W built-in thermostat heater, and a wall-mounted picture heater. Delivered next Monday, setup was easy. Built-in thermostats maintain temperature, and the picture heater adds style. They’re neat, flexible, and silent, and the rollers can be moved for cleaning.

— Carol Wilson ★★★★★

We had a lot of problems with the gas central heating in the house we recently moved to and after many callouts from engineers it was the case that the narrow piping was the problem. We did not want the disruption and mess of pulling up floorboards and channeling out walls, so we looked into alternative heating systems that are also energy efficient and look good.

After a lot of research, we discovered The Infrared Heater Co Ltd. and had a call with them to talk through the options and prices for different sizes. Once we received the heaters, bearing in mind we only had 3 working radiators in a 3-storey townhouse which was freezing cold inside at this point, we were very pleased with the design of them and once they got up to temperature, they were really effective and heated the spaces really well and evenly, much more so than standard radiators. The heat feels more natural and as you walk past you can feel the warmth as they heat the floor around them too.

Overall, we are really pleased with the radiators, and they look stylish in gloss white and take less space compared with radiators, and more importantly with increasing energy prices they are cheaper to run than traditional free-standing electric radiators. The service and delivery were really good too and we have been recommending the heaters to our neighbours in our road who are also having the same piping problems and they were really impressed with them.

— Homeowner ★★★★★

We use three infrared panels powered by our solar export. Low wattage panels heat our north-facing rooms directly—best on sunny days for “free” warmth. A fourth with a thermostat in our son’s bedroom lets him set his own temperature. Easy to install, wall-mounted, safe for kids, silent, and fume-free—perfect for our home.

— Ripley Homeowners ★★★★★

We have heated our house with storage heaters for the last 25 years but when one finally stopped working late last year we realised new storage heaters, besides being very expensive also needed new extra wiring and therefore mess. So we decided to look elsewhere. A complete new radiator central heating system was not an option we wanted, because a boiler needs servicing each year, can break down meaning the whole house is frozen, (not just one room as an electric heater) and the radiators can leak.

After some research we decided to replace the large 3.5 kW storage heater with two 800 W glass infrared heaters mounted at an angle above two doors; they just plug into a normal 13 A socket. We are delighted they keep our room warmer than the old heater with similar running costs – and that is on day-rate electricity not cheap night-rate.

The heating is very pleasant, rather like warm sunshine, no noise and no vents to dust. The best thing being we can boost the heating easily at any time. They are easy to install and look great, they don’t interfere with the décor and leave floor space free. We also bought a panel heater on wheels which we will be wall mounting to replace another storage heater later in the year.

The Infrared Company were really helpful and delivery was very fast. We would highly recommend them and will certainly be using them again when we replace our other storage heaters.

— Homeowner ★★★★★

Service was excellent with a small discount. I bought five heaters—picture, black, white vented, roll-up, and a smaller white panel. All arrived well-packaged, next-day, and with plugs (though I hard-wired them to wall switches). The roll-up model warms both sides so must hang clear of walls; the white vented panel is best for rapid, consistent heat. Economical, slim, and unobtrusive—ideal for hallways and easy to fit, with optional wheels. I’ll buy again.

— Homeowner ★★★★★

To reduce wasted energy heating entire halls, we’re trialing five infrared heaters at Llanarth Village Hall. Infrared promises targeted warmth without pre-heating the whole building, ideal for solar + battery zero-carbon setups. Installation was straightforward: three in the kitchen and two in the meeting room. Despite COVID delays, staff feedback is positive. Next, we’ll expand to 40 more community halls across Gwent.

— Gwent Energy CIC ★★★★★

I first heard of infrared heating when speaking to my solar heating panel supplier—and he said it is marvelous—so I Googled the system and came across The Infrared Heating Company.

I could just say “and the rest is history” but I will expand… I looked at a few sites that sell infrared heating panels—but the one that stood out for me was The Infrared Heating Company—so after a reasonable amount of research and inquiries—I decided it was the system for me.

I believe that a lot of people have just one or two panels for additional heating where required and of course, the panels are well suited to that—but I wanted to have a complete central heating system and get rid of the radiators.

An electrician friend said—why not have just one to see if you like it—but I said no—my mind is made up to have a complete conversion.

Well my new system has been in a few weeks and of course, we are in quite a testing cold spell—sufficient for me to judge the performance and I am delighted to say it is really good—and as it is a heat akin to sunshine—without the harmful rays of course—it is really pleasant. My accommodation does include a fully windowed garden room and the infrared panel heats it perfectly.

The Infrared Heating Company was lovely to deal with—having patience with all my many queries and amendments to design—so that they were sure that I would be happy with the final choice of size and style.

The electricians that installed the system for me hard-wired all units into the loft of my bungalow and wired down to isolation switches in my hall cupboard—one switch for each panel—so that I have total control of the needs for each season—that is—say in autumn if it turns a bit chilly when you sit down for a bit of TV—just one unit where you are can be switched on for a little bit of comfort—perfect and you are only using the wattage of that one panel.

I cannot recommend this system highly enough—quite economical to buy and it is possible to install yourself—but if not just get a couple of electricians to quote.

Strangely not many people have heard of this system—including electricians—but from my experience so far it is a winner all round—neat and tidy clear glass panels hang from the ceiling—no dust-space taking radiators—furniture can be arranged better and if—like me—you are All-Electric it is more economical to run than other systems and I think actually with the hike in gas and oil prices it will probably contend well with the other fuels.

Of course The Infrared Heating Company does offer a full range and there are wall-hung panel heaters—free-standing plug-in heaters—all sorts—take a look at the Infrared Heating Company’s website and see the range for yourself.

I love the system I have—for so many reasons and let’s not forget the big one… how green am I?! Hats off to The Infrared Heating Company and many thanks for a very pleasant buying experience.

— Diana G. — Norfolk ★★★★★

Our conservatory, heated with a butane gas heater, had an aging polycarbonate roof that was due for replacement. During our research for the roof, we also looked at options to dispense with the gas heater. We found the Infrared Heater Company and were initially interested in the white wall mounted heaters, but when we noticed clear glass panels that could be mounted in the apex of the conservatory roof we chose those. Our conservatory is around 5.5 m by 3.5 m on the north-east side of our house so we thought it would take quite a lot of heating and decided to go with two 1700 W glass panels, although the guidance suggested one would be sufficient.

This choice brought challenges: integrating with our house wiring (our electrician had to do extra work) and dialling in the thermostat (we eventually settled on 20.5 °C after trial and error). In terms of energy use they cost less than butane, though our new glass roof adds insulation. Minor issues: an audible hum and dust build-up on the parallel panels.

Bottom line – We like them a lot, they look good, and they warm the room.

— Homeowner ★★★★★

We are a retired couple living in Dundee who built a north-facing octagonal conservatory in a conservation area—no wall space for radiators. Underfloor heating was too slow, plug-in heaters too ugly and floor-space hogging, so we chose transparent glass panels. Dale calculated our needs and we installed two 800 W panels, angled towards our table. Within minutes they felt like warm sunshine; gradually they warmed the full space.

Guests can’t see the heaters yet feel the comfort. We’re happy with the discreet design and responsive control—ideal for our unpredictable Scottish weather.

— Mrs C.I. Smoor, Dundee ★★★★★

I installed two Pion 700W panels to heat my 3×2.5×2.25 m garden room, plus a Netmostat N-1 thermostat. The Infrared Heating Company advised that 1.4 kW total would be ample, but two 700W units fit the beams neatly. I repurposed the light circuit, wiring the panels in parallel—ideal for occasional frost protection.

The panels heat up in minutes and cool slowly, providing even warmth across floor, walls, and furniture. They’re elegant, discreet, and mount solidly. Longer power leads would help, but supplied connectors work reliably.

The Netmostat App isn’t as polished as HIVE, but it keeps the room above 10 °C remotely. For higher temps, I switch to manual mode, then revert when I leave. Monitoring and control via iPhone are “OK” for this use-case.

— Garden Room Owner ★★★★★