Home Testimonials

Home in Clifton

We purchased the Far infrared heater 'lavender range' smart wifi control due to us not having central heating in the kitchen.We did have a very old electric heater which did not heat the room up very well. This heater is fantastic for heating the room and looks smart too! To be able to control the heating from our phones is a really good feature, no more going into a cold room and I can turn it off with my phone to save electricity. We are really pleased with the heater and would definitely recommend this product.

Home in Dunbar

We bought the Infrared Mirror Heater (800w), and it’s proved to be an excellent purchase both in terms of heating and efficiency. As you can see from the photo, we have wooden floors and the way heater works means that it warms that up (rather than the air between them) along with all the furniture in the room, which then in turn radiate heat into the room. We have the mirror connected to a wifi smart plug, which means we can schedule when the mirror turns on in the morning, and when it will automatically turn off. Additionally it means that we can turn it on and off when we are out of the house. This was especially useful earlier in the year when we were away from the house for an extended period - it allowed us to make sure the house was warm enough that the pipes didn’t freeze! We’re going to buy an additional wall mounted heater for a different part of the house and connect it to the smart plug too.

Mirror Heater for the Bathroom

"I had a heater installed in my small, cold en-suite. What an amazing difference! The bathroom looks much bigger and is now so warm. I call it my "magic mirror". It looks great and is the best thing I've bought in years. Very easy to set timer and quick to install. Excellent value! Highly recommended!"

Home in Guildford

We have two infrared heaters in our house. We initially bought a mirror panel to 'test' this new technology we stumbled upon. It sounded too good to be true. But I must admit we have been pleasently surprised- we installed it in the dining area. The warmth from it is amazing. It really does feel like the sun! We were having mould and damp issues, due to the area we live in, and the panels have helped reduce that. After seeing its benefit, we bought a plain white panel for the main bedroom. It works so well in the bedroom as it's smaller and the warm is lovely. The service we received from the infrared heater company has been amazing. They took so much time to speak us through all the different types of panels and answer all our questions... And we had a lot! I would highly recommend them. We would also recommend you buy a thermostat with it as that really helps you to gauge the temperature in the room and adjust as need be. The only thing we would like is a function to turn it on for just an hour at a time. Otherwise we have been happy with both buys.

Home in Truro

I am delighted with the infra-red heaters that I received from your company. They have been installed in the annexe of our house as it was not connected to our central heating system and I am thinking of installing them in the house as well instead of fossil fuel central heating. They are particularly economical because of the smart thermostat controls that I can programme to fit in with the times I want to use the annexe which is mainly during the day. I have two 800w ceiling heaters - one in the sitting room area and one in the craft area and 500w ceiling heaters in the kitchen area and entrance hall. Also an infrared bathroom mirror. There are two thermostats so I set them on 18 during the day and 10 at night but can easily add a boost if I want to.

By using the ceiling it leaves the walls free which means that I can put the furniture where I want it. The annexe was very cold as it has 3 external walls so we had then dry lined and with the heaters it is transformed into a very cosy and usable room. I like the heat that they produce. It feels different without air being blown around and the room feels dry whereas there was a huge damp problem previously with conventional electric heaters and so much condensation. The cost of them was much less than other quotes that I had and so I felt that they were good value for money. I can thoroughly recommend them. I have attached 2 photos of the living space, one each of craft, kitchen and entrance areas and one of the bathroom mirror. I hope that these are suitable but if you want them taken differently please let me know. If you want me to elaborate on anything I am happy to do this

Many thanks

Heaters for Conservatory

Our conservatory, heated with a butane gas heater, had an aging polycarbonate roof that was due for replacement. During our research for the roof, we also looked at options to dispense with the gas heater. We found the Infrared Heater Company and were initially interested in the white wall mounted heaters, but when we noticed clear glass panels that could be mounted in the apex of the conservatory roof we chose those. Our Conservatory is around 5.5m by 3.5m and on the North-East side of our house so we thought it would take quite a lot of heating and decided to go with 2 of the 1700W glass panel heaters, although the guidance suggested one would be sufficient.
This choice was not without its challenges.
The first of these was integrating the heaters into our house wiring, due to their loading our electrician had to undertake quite a bit of work to get the two heaters connected (via a wall mounted controller/thermostat).
The second challenge came in with adjusting the thermostat to achieve reasonable comfort. The two panel solution turned out to be the right decision, our installation was late November, so already cold, and the conservatory was being used as an auxiliary office, occupied during most of the day so it needed to be warm. Initially we set 23 degrees C but soon found that the nature of the heat generated by the panels resulted in the room feeling much warmer than the thermostat was reading and the heaters remaining on way past what felt comfortable. It took a good deal of trial and error before we adjusted the thermostat to achieve an acceptable comfort level (down to 20.5 Degrees C on the thermostat in our case).
In terms of energy use it is hard to say, they certainly seem to cost less to run than butane for the gas heater (though it should be noted the new roof is glass, hence marginally better insulated than the twin wall polycarbonate) and are technically more environmentally friendly, but, in our use case, they do have the smart meter flashing amber.
If I were to seek improvements, I would suggest the following:
1. The frame powder coat would blend in better if available in white.
I would like to see more options for mounts, the two brackets are OK, but they are quite short so limited how we could have them fitted, they are shaped for wall mounting, rather than ceiling and not that aesthetically pleasant given the clear glass heater (they really do need to be painted/coated to match the panel frame).
(This may have been our mistake in ordering the wrong thing) The timer/thermostat is designed for under floor heating and has limited 'programmability' also there are functions that simply are not required, I would suggest there may be better options.
Other than the installation and initial set up issues they seem to have worked fine and the only 2, fairly minor, issues are:
They do make quite an audible hum not loud or annoying, but present.
Secondly, and this may well be specific to our installation, as we have them parallel with the floor they have acted as a collection plate for dead flies and dust, which if you are concerned about climbing a couple of meters up a stepladder to clean them, may make that positioning unsuitable, but there are many mounting options that may reduce that issue so it should not be a showstopper.

Bottom line – We like them a lot, they look good, and they warm the room.

Heaters for Conservatory, Dundee

We are a retired couple living in Dundee in a Victorian south-facing terraced house and have recently had a new conservatory built on the north side of the house. Silly place to have a conservatory, you may think, but as we are in a conservation area, putting it on the front of the house was not an option.
On the east coast of Scotland we get a lot of fine, bright weather but often with a chilly wind, which makes it too cold to sit outside. Our kitchen-dining room on the north of the house receives no direct sun, so we thought that it would be pleasant to add a room where we would have the sky over our heads and although it may not get the sun for 4 months of the year, it does get morning sun for 8 months and full sun during the summer. Early in the process we started to consider what sort of heating would be best. The conservatory is octagonal, with a glazed entrance passage - rather like a lollipop on a stick. The glazing goes all the way to the ground so there was no possibility of low radiators on sleeper walls or any spare wall for a vertical radiator. We wanted the heating to be flexible: being energy conscious, we did not want it coming on every day at a fixed time when we might not be there to use it but on the other hand, if we wanted to have a coffee or read the paper there, we would need some heat at short notice. For this reason, we decided that underfloor heating was too unresponsive - it would be wasting when you didn’t need it and take too long to heat up if you suddenly decided you did want it. Plug-in electric heaters would be expensive to run, unattractive, a trip-hazard and take up valuable floor space - so they were out. At this point, we became aware of infrared panels and started to investigate them; reviews seemed favourable that they heated up quickly and gave out a pleasant quality of heat. We went and looked at a local showroom & my husband thought that hanging 2 or 3 opaque white ones from the roof might be the way forward. I, however, was less enthusiastic as this seemed to negate having a glass ceiling if you then blanked it out with opaque panels. So I continued to hunt online - and suddenly came across the Far transparent glass panels from the Infrared Heater Company. I had never imagined such a thing might exist - a heater that you could see through! But it was an instant “no-brainer” - clear glass panels for a clear glass roof! Dale Rose was very helpful and from our plans calculated what size of panels might be best. As the difference in price between panel sizes is not great, we decided to opt for 2 panels of the more generous 800W specification to ensure that we would not be under-heated. We also purchased a thermostat. It was a bit of a puzzle to know where to place them in a circular space, especially since they could only be hung at the specific height that matched the width of their brackets to the tent-like structure of the ceiling beams. They were eventually directed towards the table, where one might most usually sit. We are very pleased with them. Within minutes of being turned on, even though the space is cold, you can feel their heat, rather like having the sun on your back on a winter’s day. Then gradually the whole space warms up. The conservatory was finished just before Christmas and as we had the whole family staying, it was useful to have an extra room where grandchildren could be sent to do crafty things. However, it was very cold in January and February and we thought that it was neither responsible nor economic to heat the conservatory up through more than 15 degrees, so we did not really use it. Now, with the outside temperature hovering around 10 degrees and the sun starting to hit it in the morning, heating it is much more viable; after a relatively short time the space is pleasantly warm. At present, we tend to run the system on the on-off switch (which has a red reminder light!) rather than the thermostat but as our usage settles into more of a pattern, I daresay we shall use this more often. The panels are very discreet and one hardly notices that they are there. Guests can't understand where the heat is coming from and are rather incredulous when it is explained to them! We have no idea yet about the running costs but are not thinking too hard about it just now, as it is such a boon to have this bright, airy - and warm - garden space. The game is definitely worth the candle! We are very satisfied with the outcome; for a conservatory such as ours and the way we are using it, we think that the solution of Far Thermo Glass transparent panels from the Infrared Heater Company could not have been bettered.

Mrs CI Smoor Dundee

Home in Southampton

I purchased the large glass mirror infrared heater and we love it. We looked into infrared heaters as I had suffered mould toxicity and was told infrared would help, the mould was in our bedroom hidden behind the bed and we needed to keep our room warmer to stop the mould coming back so an infrared heater would kill two birds with one stone. We are extremely happy with our heater, it looks great and the heat that comes from it is so nice. It feels like having the sun shining on your face. We bought the plug in thermostat so we will be able to keep our room at a lovely temperature. We have a radiator but my husband will not let me have it on as it gives him a blocked nose as the heat dries out the air. The infrared heater is not the same, it has the goodness of the sun without the UV. I really recommend them, this company have been great too with very fast delivery and choice of products and design.

Kind regards
Carol Moreton

Home in Andover

""I first became aware of IR radiator in the TV programme Grand Design. So on a visit to the NSBC in Swindon, when I was collecting information and ideas with my forthcoming double storey extension, I made sure I looked at available IR radiator there.
My first impression was that it's a brilliant idea. I read up on more information about IR radiators on the internet, as well as other heating methods available to home owner like me.
I knew gas boiler will be on the way out, but it wouldn't be economical for me to rip it out (it's only 3 years old) and start again for the whole house. So I looked at way of deversivise from the gas boiler.
Originally I was going to go IR radiators in all areas of the extension, but was told by an estate agent that when I come to sell the house, not all buyers will like non-gas heating, so I hedge my bet and go with a mixture of gas, IR and underfloor heating.
In the new extension ground floor, I have underfloor heating. In part of the old house (but renovated) I ripped out the gas radiators and installed ceiling mounted IR radiator connected via a thermostat to control the temperature.
In the upstairs master bedroom its a mixture of gas central heating plus supplementary IR radiators. One close to the bed and one in the bathroom. These 2 are controlled by pull cords so they can be on/off independently as we wish, as the name suggests, their main function is to supplement the heating if needs arise.
After one winter using the IR radiators, our experiences are very positive. The one controlled via a thermostat works well, it comes on when it gets too cold, the warmth it gives is very gentle, no dryness as with a gas central heating or burnt smell from an electric heater. They say heat is pretty much spontaneous, but my experience would suggest 5 mins or so for the warmth to make any difference. However, the biggest plus is the one in the bedroom and the bathroom.
Say when the central heating has stopped, and we are still up in the bedroom, if it starts to get cold, we simply pull the pull cord and switch on the one near the bed and the whole area stays very toasty. The biggest bonus is the one in the bathroom, we all know that even with the central heating on, the bathroom can feel a bit cold coming out of the shower or bath, we simply switch on the one in the bathroom 5 mins before we have shower or bathroom, and every surface is lovely and warm.
Running costs wise, they are very good too. The one in the bedroom and bathroom are only 600w, so even with it on for the hour will only cost about 10p. The one downstairs is 900w, cost would be about 14p for the hour, since its control by a thermostat, it come on and off on it's own and in practice will cost less than that.
If you add a battery powered by solar panels and the IR radiators will pretty much run cost free.""

Practising Electrician

I am a practising electrician who has been aware of the benefits of far infra-red heating for a few years now, but had not had the opportunity to install more than a stand-alone plug-in FIR heater until a few weeks ago when I had to renovate a rental property which had very old and ropey night storage heaters. I purchased four “Lux” bar heaters from the Infra Red Heater Company to replace the night storage heaters in the property. Upstairs, we chose 600 W heaters for the bedrooms, and downstairs, we selected 800 W for the kitchen and 1kW for the sitting room. The upstairs heaters and downstairs heaters were supplied as two individual 16 Amp circuits from the consumer unit to a Programmable Room Thermostat (701) where they then split off to their final locations in the individual rooms. Wiring diagram: I was able to speak directly to the company director, Mr Dale Rose, to confirm that my own calculations for power rating and room size were suitable. Mr Rose was also on hand to give more detailed descriptions of how the heaters were fitted and how they were wired. The installation of the heaters went without a hitch and the tenants are more than satisfied with the heating comfort levels and quality of the air now in the house. Far infra red heaters are an efficient way to heat a room because energy is not wasted in heating circulating air currents. The efficiency of the heaters in this property has been further increased through of the level of control achieved from the room thermostats. This means the heaters are not constantly on, but can be programmed to come on at pre-programmed times to suit the needs of the user. Once pre-determined levels of heat are achieved, the heaters will switch off until the temperature drops again. Overall, I have been very impressed by the quality of product and the level of customer support from the Infra Red Heating Company and I would not hesitate to choose their products again or recommend them to another customer.

Holiday Chalet

As part of our holiday chalet refurbishment it has been necessary to source neat, efficient, space saving heating. It did not take me long to come across the Infrared Company and view their extensive product range.
I was able to quickly establish that these relatively new to the market heating systems would be ideal for the application needed in our case.
Being a small, 2 bedroom, open plan living area chalet on the Suffolk Coast we required both efficiency and flexibility of usage. The fact that in our case, the heathers are ceiling mounted is absolutely 100% a bonus to the small areas we need to heat total wall space to site our furniture.
Just 2 phone calls were necessary to ascertain the product most suited to our chalet giving me entire confidence to place my order. As the product was completely new to our electrician, Dale spoke to him to confirm to him a few technical details.
I placed my order in accordance with the advice given for the exact units we would need to suit our room sizes and within 48 hours I had taken delivery of the units. To the amazement of our electrician and builders team. They were not used to such an efficient and swift service in the provision of heating units for a project.
I did smile to myself each time I heard the sceptical words of the traditional building team when discussing my fabulous new Infrared Company heaters. They soon ate their words with a large dose of relish! No longer the chilly cold work space for my team. They were toastie warm and extremely impressed with the tiny ceiling mounted heaters keeping them warm while finishing off the project of renovating my chalet.
I have had a few folk trying to pop their heads in the door to take a look - but of course, they will have to wait! I placed a large 'We are in Lockdown' notice on the door. But I'm proud that my new Infrared Company heaters are 'pulling a crowd'.
So, 2 weeks into living at the chalet, we are absolutely thrilled and find the heaters to be more than we hoped for in terms of appearance, design, and efficiency. We opted for the remote control thermostats although we haven't had cause to use them remotely as yet.
The back up and support has been second to none and left me in no doubt that choosing a new innovative product was sensible, wise and safe.
We have a property in Spain also and I shall definitely be looking at taking units there. The winters are cold and these Infrared Company heaters will be the perfect heating form for our rural property. I shall be able to control the heating from afar if necessary eliminating possible damp in the house as well as keeping us warm when we visit during the cooler months.
Infrared Company have been easy to deal with and I would highly recommend Dale and his team. They can provide a heating solution so flexible and contemporary to suits most needs.

Katharine Bizzey

Home in Grantham

We had a lot of problems with the gas central heating in the house we recently moved to and after many callouts from engineers it was the case that the narrow piping was the problem. We did not want the disruption and mess of pulling up floorboards and channeling out walls, so we looked into alternative heating systems that are also energy efficient and look good. After a lot of research, we discovered the The Infra red heater Co Ltd. and had a call with them to talk through the options and prices for different sizes. Once we received the heaters, bearing in mind we only had 3 working radiators in a 3-storey town house which was freezing cold inside at this point, we were very pleased with the design of them and once they got up to temperature, they were really effective and heated the spaces really well and evenly, much more so than standard radiators. The heat feels more natural and as you walk past you can feel the warmth as they heat the floor around them too. Overall, we are really pleased with the radiators, and they look stylish in gloss white and take less space compared with radiators, and more importantly with increasing energy prices they are cheaper to run than traditional free-standing electric radiators. The service and delivery were really good too and we have been recommending the heaters to our neighbours in our road who are also having the same piping problems and they were really impressed with them.

Heaters for the Garden Room

Very happy with my purchase, previously to changing the purpose & redecorating the room it contained two bulky unsightly convection heaters. After months of hard work it would of ruined the new look of the room to keep the old heaters, they had to go! After spending a long time looking for the right product, I found UK Infrared Company & they had the ones that ticked all the boxes. Sleek, stylish, powerful & good value for money. I purchased two black glass 1000w heaters, but they have been so good only one is really needed. However they look great in the room so I'm glad to have both. The room is not always in use so the built in thermostat is so useful. Set low to tick over when not in use, then back to normal when I'm in there. The heaters handle the temperature changes great, it's not long till the room is back up to normal room temperature. Can't fault the product at all!

Rob Steggles home owner

Home in Anstruther, Scotland

I am writing to relate my experience of your fantastic heaters.
We moved into our current property early January 2018 which has no gas supply - is only electric. We had to get rid of outdated and ugly storage heaters which were inefficient - we are retired and need the house to be warm all day during the winter months - by early afternoon the old storage heaters were stone cold.
I researched what types of electrical heating are 'out there' and came across your website. I delved into the concept of far infrared heating and decided to place an initial order of one heater to see how it performed. We were very pleased with its performance and went on to order more heaters and have not looked back. They are stylish, very efficient and economical. It feels as if one is sitting in warm sunshine.
If we were to move house again and there was gas central heating in place, we would rip it all out and install your heaters.

The advantages of far infrared heating are :
- No gas boiler to maintain or the necessity to have to purchase a new one when the old one needs replacing (very costly)
- No leaking radiators to worry about
- No carbon monoxide emissions to worry about
- Stylish heaters rather than 'clumpy' huge gas radiators
- No unsightly pipes up and down walls or along skirting boards - you just plug in the heater and that's all there is to it
- Running costs are greatly reduced - the heaters are very efficient - they warm up very quickly.
- We have put timers on our heaters so that we wake up to a lovely warm and cosy home during the winter months.

Overall .... a fantastic product at a very affordable price.
It is also very exciting to see the new products which are shown on your website. it is surely the way forward as a concept in heating both in a commercial and home environment.
Well done and thank you Dale for being so helpful on the phone.

Kind regards
Jan Preston

Home in Norfolk

I first heard of infrared Heating when speaking to my Solar Heating Panel supplier - and he said it is marvelous - so I Googled the system and came across The infrared Heating Company.
I could just say — «and the rest is history» — but l will expand……. I looked at a few sites that sell infrared heating panels - but the one that stood out for me was The infrared Heating Company - so after a reasonable amount of research and inquiries - I decided it was the system for me.
I believe that a lot of people have just one or two panels for additional heating where required and of course, the panels are well suited to that - but I wanted to have a complete central heating system and get rid of the radiators.
An electrician friend said - why not have just one to see if you like it - but t said no - my mind is made up to have a complete conversion.
Well my new system has been in a few weeks and of course, we are in quite a testing cold spell - sufficient for me to judge the performance and I am delighted to say it is really good - and as it is a heat akin to sunshine - without the harmful rays of course - it is really pleasant. My accommodation does include a fully windowed garden room and the infrared Panel heats it perfectly.
The infrared Heating Company was lovely to deal with - having patience with all my many queries and. amendments to design - so that they were sure that I would be happy with the final choice of size and style.
The electricians that installed the system for me hard-wired all units into the loft of my bungalow and wired down to isolation switches in my hall cupboard - one switch for each panel - so that t have total control of the needs for each season - that is - say in autumn if it turns a bit chilly when you sit down for a bit of TV - just one unit where you are can be switched on for a little bit of comfort - perfect and you are only using the wattage of that one planet.
I cannot recommend this system highly enough - quite economical to buy and it is possible to install yourself - but if not just get a couple of electricians to quote.
Strangely not many people have heard of this system - including electricians - but from my experience so far it is a winner all round - neat and tidy clear glass panels hang from the ceiling - no dust space taking radiators - furniture can be arranged better and if - tike me - you are All-Electric it is more economical to run than other systems and I think actually with the hike in gas and oil prices it will probably contend well with the other fuels.
Of course The infrared. Heating Company does offer a full range and, there are wall-hung panel heaters - free standing plug-in heaters - all sorts - take a look at the infrared Heating Company's website and see the range for yourself.
I love the system I have - for so many reasons and let's not forget the big one ... how green am I ? !!
Hats off to The infrared Heating Company and many thanks for a very pleasant buying experience.

Diana G — Norfolk.

Home in Biggar, Scotland

Just wanted to say Thankyou for your help in purchasing the Infrared Heaters 4 x 750 watt panels they all work perfectly and even though I was a bit dubious to begin with had a good feeling about using this system. and the fact you are at the end of the phone to help with any queries its all connected up and running through the thermostat . one thing I would say just to make everyone clear the thermostat doesn't work like a conventional central heating system. you have for daily on and off settings we thought the thermostat would kick the heaters on when it got below the desired temperature it only comes back on when the next programs is set to come on the next time setting ,so unless you over ride the system you may have cold spells whilst you wait for next setting to come on everyone has commented on the type of heat and healthy heat been very impressed and the 5 year warranty is good as well, I cant ever see me using convector heaters again and these are cheaper to run ,will defo come back to you again in the future.

Many Thanks
Robbie Biggar

Home in Folkestone Kent

After several days of online research I telephoned the Infrared Heating Company with my requirements. We have just refurbished a one bedroom flat on two floors that had old fashioned storage heaters the flat is electric only and I wanted to avoid high heating costs so infrared looked the most likely to suit our needs. I spoke to Dale who confirmed my choices of heater. I bought two 700watt Far infrared heaters with built in thermostat for the lounge/dining area and a 600watt ceiling heater in Thermoglass "MAX" for the bathroom.

The lounge heaters simply plug in then adjust the temperature to suit , the ceiling heater I installed myself I had an electrician previously install a fused outlet so it was just a matter of connecting up. The lounge heaters are fantastic we have had them running for a fortnight just in the evenings we have a well insulated flat so running costs are minimal. My wife loves them they don't have vents so no dust build up and they are silent. The bathroom "MAX" heater is hot hot hot! And its wonderful, incredible because it's so small. I wouldn't hesitate using the Infrared Heating Company again, highly recommended.

Many thanks.
David Barnes

Home in Hereford

I am a big fan of infra red heaters. They are my first choice for heating solutions. I first experimented with them in two shower rooms at a campsite I used to own. The underfloor heating had failed due to water ingress. All the shower rooms needed were 600 watt panels connected to a thermostat/timer. Because the heat is felt by the person or object the benefit is much more apparent than the old underfloor heating system. Also the heat up time is much quicker ... so saved money by having them on come on later in the mornings. The campers were very impressed by the warm shower rooms. I now use a single panel where I am sitting typing this now! My office is a largish room adjacent to my garage. I just turn it on in when it is cold when I sit down. After a few minutes I am warm. Again just a 600 watt panel. When it gets too warm I just turn it off. I have a very large snooker room over the garage. Previously the room was heated by storage heaters. So impractical. I can use the snooker room any time I want. I have 4 1000 watt panels which will quickly raise the temperature from very cold. I just turn them on 30 minutes before I want to play. They are on thermostats and turn themselves off. Or I just turn 2 on. Infrared panels are a no brainer for lots of applications. You can install them yourself. Just hang and plug it in. Instant heat! All my friends have been very impressed ... and most had not heard of them. I thoroughly recommend.

Adrian Spong.

Home in Lincoln

I purchased the infra red radiators back in August. Dale was only to helpful with calling me and giving me plenty of advice on the best system / specs to get the most out of them. Having installed them in a Grade 2 apartment with a less than average energy rating , with a lot of exposed brick walls and high ceilings. To my surprise my electric bill has stayed low over the winter , and the radiators really do keep the rooms incredibly warm thanks to the thermostat system that I can control wirelessly through the MY BVF app, selecting room temperatures individually. For the cost of the system compared to the low electric bill was definitely worth the investment over storage heaters or electric radiators.

Jason Lingard bsc (hons) sport & exercise science

Home in Shoreham-By-Sea

Previous to purchasing the infrared heaters, I did not have any real heating in my house. I purchased my house without heating ever being installed in it, it is an older house. I literally had a gas fire in the living room and a log burning stove in the kitchen. My hot water is heated by the immersion.
I decided to add heating but did not want all my floorboards up or the disruption that’s comes with having gas central heating installed. I did some research and found the infrared company and their heaters. The heaters are literally screwed to the wall and plugged in - simple. So cheap and economical to run as well as being super thin and elegant. I would definitely recommend to anyone these heaters as a better alternative to gas central heating and all the ugly pipe work. Here are a few pictures of my heaters in the hallway, living room and bedroom including one showing how slimline they are ...

Lisa Soteriou

Home in Somerton

"The heaters purchased were for a terraced house I rent out. There was previously ugly night storage heaters fitted. The tenants had moved out and the whole house needed decorating. I wasn’t happy painting around the old night storage heaters. They are ridiculously expensive to replace and in my opinion old technology. As the property had no gas I needed a solution. After researching on the internet I actually found it hard to find any real negatives regarding infrared heating in residential properties. I came across the infrared heating company. I had a list of questions. I phoned The Infrared Company and decided to place an order. I opted for the panel heaters with the normal uk 3 pin plug. The heaters have individual thermostats. I had power points installed near the top of the walls where the heaters were to be fitted. This hid any wires coming down the wall. I also fitted small plug timers so the tenants could set when the heaters operated. I purchased 6 heaters in the end. The heaters come with a decent warranty which gave me piece of mind. The delivery was extremely fast and well packed. The tenants have reported they are very pleased with the heaters. They like the modern look and their efficiency. I would recommend to anyone looking to purchase to phone Dale and tell him your plans and try to get a deal. He’ll advise you on the best place to install the heaters which is quite important for this type of heating. My bottom line is infrared panels are cheaper to purchase and cheaper to run than night storage heaters along with the other health and home benefits they can offer. Best regards. Alan"

Home in Wardington, Banbury

I was looking for a heating solution for my daughters small cottage. She has no gas supply and previously relied on old night storage heaters. I looked at installing a traditional central heating system but decided, after reading many articles that we should try an infrared system. The main drivers for this decision was; timescale, disruption and installation cost. I was a little skeptical, so ordered two heaters to try them. It was so easy to order, next day delivery and an hour after delivery they were working! I quickly ordered four more and the job was done. She has a lovely warm house, which is a soft, gentle heat which is not drying like many central heating systems. My daughter is incredibly happy, and so far, costs seem to be less than her old system. More importantly, it’s warm when she needs it.


Home in Weston-super-Mare

I had decided to buy some infrared heaters to replace old night storage heater so I checked out your website which I found very helpful . The advice was very clear and I used the infrared room calculator to ensure I picked the right size heater to warm the rooms.
I placed my order for 2 Far Infrared Heater 700w with built in thermostat with Feet rollers, 1 Far Infrared Heater 400w with built in thermostat and 1 Wall mounted Picture heater Leopard.
I ordered them on a Friday and they arrived perfectly packed on the next Monday.
The feet rollers were easy to attach and one heater was intended to be placed on a wall so that it reflected the heat into the room and away from the windows.
Using the built in thermostat control on the “Far” heaters it is easy to set the required room temperature. Although it has not been cold enough to use them much yet each one has been tested and works well.
The picture heater does require and thermostat plug which I purchased separately. I love the picture and it looks so good on the office bedroom wall.
The heaters are neat tidy and Flexible and the ones on rollers can be moved around which is good for cleaning as well.

I am very Impressed and pleased. Thank you

Yours Sincerely
Carol Wilson

Home in Ripley

We now have three infrared panel heaters and have been very pleased with them and once ordered excellent prompt delivery. We generate solar electric and use these when we are exporting to the grid so are run on free electricity. Being low wattage means we can have them in two rooms we use the most, which are also north facing so we get to feel the heat where you wouldn’t normally from the sun. The third one bought later has a thermostat on which we got for our son’s bedroom so he can control his room temperature. They are easy to install and then just plug in so they soon up and running. They are the best heaters for us that suit our requirements. They are slim wall mounted leaving the floor space clear and out of arm's reach of small children. We like the clean heat free of fumes and silent.

Home in Torpoint

I’m a home owner and purchased the items to heat the bottom floor of my two storey house, one in the living room, one in the kitchen-diner. Delivery was extremely fast. The mirror one warms the living room (16 sm) in about 30 mins and that costs about 35p. The white one in the kitchen-diner also the same. It’s great as it warms the body up instead of the air in the room so you can feel The warmth straight away. Positives: extremely fast heating, looks good, space saver, mirror one has a great wall mounting bracket. Negative: the mirror one could have a white cable, not removable branded sticker on top corner, white one has a rubbish wall mounting bracket- wobbles a lot even though it’s our up properly, would be great if you could put it up vertically as well and not just horizontally. Overall very happy with my decision of going with infrared panels instead of radiators.

Home in Derby

Service was excellent, asked for and got a small discount, bought 5 heaters of different types and power, a picture one, a black one, a basic white one with vents and a roll up hanging one with picture and another smaller white one.
All well packaged and protected, quick delivery and with plugs although we wired them into switches. All work well.
The roll up one will also heat the well behind so best hanging away from wall. The basic white one with vents at top is the best and does an excellent job with quick warming.
All of them are economical and thin and unobtrusive so good for hallways. Easy to fit and also come with optional wheels. Easy non fiddly controls or complicated working out power reqd.
Will buy again.

Appartment in Girvan

For two flats, with the intention of renting these out, I bought four 1000Kw heaters and one 800 W heater with four manual programmable thermostats. This followed research into the most economical forms of electric heating to run, with the idea of a happy tenant likely to stay there longer and look after the place better.
Those from “The Infrared Heater Company” were the lowest priced ones I found, and they came with free next day delivery. Firstly, in trying to heat one room, as an example, where regular heating requirement was quoted as being between 3kw and over 5kw, depending on which company advised on this, with infrared heating, this came up as under 1.4 kw. As it is a big room, I bought two 1 kW heaters to make sure it was well heated. They were only around £20 each more expensive than two 800W ones, the next most likely I’d have bought. The other rooms were all heated with 1 kw heaters, and a single 800 W heater.
While I could possibly have installed them myself, I opted to get an electrician to install them for professionalism and speed – took ten hours to install five heaters with four thermostats in four rooms.
Once installed, I found them to be effective at heating the rooms within a minute or two, possibly a wee bit longer for the far corners but nothing concerning.
But to come to the best part - the feel of the infrared radiance on the skin and muscles felt to me, really great - akin to sitting in direct sunlight, without concerns about sunburn or similar; I found skin and muscle to feel far more comfortable and relaxing than regular air heating. All the good parts maybe of sitting on a sunbed without worries about skin complaints
In all, they are very effective heaters, they feel great and in “The Infrared Heater Company”, possibly the cheapest on the market.

Heaters for Garden Room

Garden Room Installation
I bought 2 x Pion 700W panels to heat a garden room of approx 3m x 2.5m x 2.25m, plus a "Netmostat N-1" thermostat for added control.
Before purchase, the helpful guys at the Infrared Heating Company advised that, for a room of this size (with concrete base and single-skin wooden walls), depending on usage I might be OK with a 1kW panel, but that 1.4kW would certainly be enough. Given the layout and roof beam structure, I decided to go with the 2x700W arrangement, which fitted well. The previous owners had used this as a "home office" but our usage is expected to be more occasional, albeit we want to ensure that the room remains dry and frost-protected. Hence the addition of a thermostat. NB if you just want to use these panels "on demand", then a simple mains connection with a switch will suffice. I decided to cannibalise the existing light fitting power supply and connected the panels in parallel, which works well. (I'll fit separate new lighting in due course...)

In use the panels are very good. They take a few minutes to warm up fully (and perhaps even longer to cool down when switched off) but in operation they are very effective and provide good heating throughout the room. The appearance is also elegant and discreet. Obviously one needs the headroom such that there is no risk of touching them when hot, but the cables provided allow a lot of flexibility in the mounting, and they feel *very* secure. The power cables could be longer - they also come with some rather neat cable connectors but given that I was hanging them quite high, I was hoping to wire both panels straight into the light socket, which worked with one but I needed the connector for the second; The Netmostat (and accompanying iPhone App) were more tricky to set up and, frankly, not as functional as expected. We have a HIVE system for the main house and the Netmostat would be a poor comparison if this were our main system. However, for this relatively simple setup, it suffices. I have a simple one-timezone approach which is set to keep the room above 10 degrees at all times (in order that we can over-winter plants and prevent damp and frost). When actually in the room and in need of more, I switch it to manual and select a target temperature in the 20s - and then back to programme control when I leave. There is a third "eco" mode which I never use. The whole thing is "downstream" of what used to be the light switch, so the latter now acts as a master "off switch" should I need it. The impression given is that the App provides much more control than the device itself, but I didn't find this - hopefully the App will get better over time.
However, with a Netmostat ID and appropriate configuration, I can now monitor the room temperature from anywhere with the iPhone App, and turn the system on and off. I could change the temperature also but I don't need that. So it's "OK".

The Edinburgh Music Centre

I was delighted with both the service and advice I received from the infrared heater company.
I like to call when I use a new company, as all too often I have received bad service and like to know I am using a reliable company.
From the offset Dale gave me advise on heater type and the correct set up I would require for my application, order arrived next day, however the box was damaged, Dale arranged collection and sent out a replacement heater straight away, along with other items I should have added to my first order. Replacement heaters arrived the next day and we are at this moment having them fitted in our music shop in Edinburgh. We are VERY happy with the look of the heaters.
I would not hesitate to recommend the infared heater company to any one who is looking for a new heater for there home or shop.

Thanks from The Edinburgh Music Centre

Home in London

I live in an old pre 1900 house.
Its always been difficult to heat. During lockdown i was working from home. to have the whole central heating system in the freezing winter on all day was not an option. So i looked around for something for an individual which was economical and could be on for very long period of time ie all day.i came across infrared heaters. It sounded a novel idea and thought would try it. I chose a lovely golden sunset scene to go with the fireplace surround.
The heating system worked beautifully. For the first time I actually felt comfortably warm. Its just remarkable.
The picture panel is so good I am now thinking of buying more for the other rooms. They warm and enhance a place. Even in summer they adorn a room because of the picture. far better than radiators which we try to hide this can ve the focus of a room and its functional. If you are looking to buy one make sure you chose the correct size for the room and position for maximum effect .
The controls takes time to master and if I have any criticism its the instructions need to be re written in plain English rather than a google translate from German. but the heater is fab. I can now heat my art out !

Jeffrey Cohen
Senior Associate
Head of Wealth and Succession Planning team.

Home in Staunton, Coleford

The Infrared Heating Company is the kind of organisation that has become all too rare in recent years. Professional, responsive and diligent. My heaters arrived promptly well packaged and in good condition. On opening the first box I could see the quality of manufacture of the heaters was of a standard much higher than those I had bought earlier from another supplier. My first impressions were absolutely correct and I continue to be delighted with how easy they are to install and both the look and performance of the four units I purchased.
My house is a very old village property that has served as the pub, cider mill, tea rooms, village store and post office at different times over its long history. With its thick stone walls and plethora of beams I was concerned at first that this extremely modern technology wouldn’t some how fit in. Those concerns have completely evaporated and I am now enjoying the gentle warmth of my decision.
I am working through the house and will definitely be ordering another batch of panels for the next phase of my project.

Gwent Energy CIC

At present many community centres waste a lot of energy heating the whole building ready for use. We want to find a way to avoid wasting a lot of energy preheating a building for an evening event. Infrared has the potential to do this.
We are experimenting with infrared heating as a cost effective way to heat community buildings halls in a zero carbon way. Infrared coupled with solar and batteries has the potential to deliver this. It may be the ONLY technology for many poorly insulated community buildings where hours of preheating using fossil fuel is currently required
We have 5 heaters on test at llanarth village hall near Abergavenny. The test is to determine if infrared is acceptable to users and how it will be used, to replace oil heating. Installation was straightforward and consisted of 3 heaters in the kitchen and 2 heaters in the meeting room. The test is taking longer than expected due to covid lockdown and only hall staff are benefiting at present.
After we learn the lessons, we plan to roll these out to about 40 more halls on the journey to zero carbon in Gwent.

Home in Cork

I have a badly placed gas central heating radiator in my living room which never heats up one end of the room.
I ordered a picture heater from Infra Red Heaters very informative web site on Aug 31st. It arrived promptly and I had it up and working on my living room wall in about 30mins. I usually set temp to 30 and then adjust it down to 21 as the room heats up, it's a lovely comfortable heat. When the colder weather arrives I'm confident my heater will deal with it.
I have recommended Infra Red Heaters to my family & friends and explained to them the benefits of infrared heat.

Home in Great Yarmouth

I don't have gas so I removed economy 7, 3kw storage heater from bedroom. plunged for 750w picture heater. room is approx. 20m2. set it to 20 centigrade turned it on at 8pm went to bed at about 10.30pm. I can only say say toasty comfortable heat. the heat is not stuffy as was with the storage heater. now its set for 6am to 8am and then 8pm to 11pm. yes I did feel comfortable all night. its not quiet winter yet but the room felt warm and cosy and can have heater on a few hours at night as before with economy 7 the room had lost most of its heat by evening. to drop from 3kw to 750w is a massive saving to run for about 5 hours a day. its not radiant heat but the bed covers and walls and carpets seem warm
the thermostat is a bit fiddly but just have to read the information and take your time. the picture went well on the wall and I hid the cable behind some plastic pipe like a tv on wall and plugged it to a socket. to hang can be a bit fiddly you just need some accurate measurements before you drill the wall.
now looking to replace the 3 other 3kw heaters in the house. very helpful guy on the phone. so am looking at a saving from 9kw to 3kw with timers and thermostats working to have heat when at home.